opusensemble
06 Mar 2023, 06:06 ( Updated at: 06 Mar 2023, 08:09 )

Any news on this? I can't be the only one having this issue...

Dropping .cs files on the Robots folder is no longer detected by cTrader. Was this intentional by Spotware or am I doing anything wrong? I'm using version 4.5.9 and the problem persists.  

opusensemble
07 Jan 2023, 18:02

RE: RE: Freezes happen all the time

acrigney, were you able to solve this?

acrigney said:

Guys its been months now and still the stability of the new versions that you added for support of .net 6 have made the platform very unstable.

I have very high performance computers colocated in NY and London and my PC at home and I regularly am seeing the screen freeze when I change bot instances and I am still unable to debug ANY old bot or new bot built with .net 6.

PanagiotisCharalampous said:

Hi procumulative@gmail.com,

Thanks for the feedback, I will forward to the product team for investigation. Note that cTrader 3.0 was in Beta for the last three months. I would also suggest that you make a clean installation and let us know if it resolves the issues.

Best Regards,

Panagiotis

 

opusensemble
25 Dec 2021, 18:24

RE:

Dear Support, 

I've noticed that the current limit of open charts is 50. Is now there any way of extending this value?

Looking forward to hearing back from you?

Best Regards, 
opusensemble
 

Spotware said:

Dear Trader,

Currently we don't provide users with the ability to change the limit of the maximum open charts. We will consider proving it in the future. Stay tuned.

Additionally, you can post your ideas/suggestions to http://vote.spotware.com/

opusensemble
14 Aug 2021, 03:20

RE:

Hi Panagiotis; 

What method would be recommended if one wants to get the P&L updating in real time?

Thank you, 
opus

PanagiotisCharalampous said:

Hi namth0712,

The balance is available in ProtoOATrader.balance. The P&L of each position needs to be calculated using the position's entry price and the current symbol bid/ask price.

Best Regards,

Panagiotis 

Join us on Telegram

 

opusensemble
03 Aug 2021, 02:07

Dear amusleh, 

Thank you for your reply. 

Does ExecutionEvent also apply to position modification (TP, SL or partial closes)? 

Thank you 

opusensemble
01 Aug 2021, 20:00

RE:

Hi amusleh, 

Where can the heartbeat documentation or a usage example for Open API be found?

Looking forward to hearing back from you, 
Best Regards, 

opusensemble
01 Aug 2021, 19:58

Heartbeat documentation

Hi,

Where can the heartbeat documentation or a usage example be found?

Looking forward to hearing back from you, 
Best Regards, 

opusensemble
30 Jul 2021, 04:28

API Activation Request

Hi amusleh, 

My API application is not activated. The current status is "Submitted". 

To have it activated, is it enough to request it here or should I request it through a separate method?

(In case I need to use another method like Email or ticket, kindly let me know the email address or where I should place the ticket)

Looking forward to hearing back from you, 

Best Regards, 
opusensemble