Replies

Elogos
17 Mar 2014, 00:09

MarketData taking a very long time to load.

The multi-symbol multi-timeframe cBots that I have are stuck on  MarketData.GetSeries for almost an hour now.

It isn't my connections, does the same in the Datacenter as well as on my local machine.

From what I can see, I am connected to Duesseldorf-1 at 96Kb/s.

Normally I am on LD5 or LD6 at anything between 2 to 6Mb/s.

I don't know if that is indicative of any issues you may have at the moment, but it is painful, and again another issue at the start of this week, when everyone in Cyprus is sleeping, and no rapid response is available.

 

 


@Elogos

Elogos
10 Mar 2014, 00:10

And why isn't anyone manning this forums during the opening times of the markets?

3 weeks in a row now, problems at market open, and nobody around to say anything about it, additionally none of the brokers know what is going on.


@Elogos

Elogos
10 Mar 2014, 00:08

This will effect accurate history available through cTrader and cAlgo.


@Elogos

Elogos
10 Mar 2014, 00:00

An extraction from broker market opening times:

Market Open
21:00 GMT Sunday evening (09-03-2014) - 00:00 Platform time Monday morning (10-03-2014)

Market Close
21:00 GMT Friday evening - 00:00 Platform time Saturday morning

Once England and Europe changes to DST on March 30th 2014 we will observe the times below.

Market Open
22:00 BST (GMT+1) Sunday evening - 00:00 Platform time Monday morning

Market Close
22:00 BST (GMT+1) Friday evening - 00:00 Platform time Saturday morning

 

However cTrader remains closed.

 

 

 


@Elogos

Elogos
09 Mar 2014, 23:52

Can someone please explain why the open times are not correct.

I know you made the change to DST this weekend, however the markets opened almost one hour ago.


@Elogos

Elogos
27 Feb 2014, 10:42

This is still occurring on a daily basis, the tick charts at 00:00 server time seem to have an extended bar that doesn't correlate with the actual movement.

This doesn't get fixed until around 7-8 UTC.


@Elogos

Elogos
24 Feb 2014, 13:10

See "New Features" in the help menu to see how to do this.


@Elogos

Elogos
24 Feb 2014, 13:09

I don't see why this is required since you can detach the symbols and stack them manually or use the windows functionality to stack. (in the desktop application at least)


@Elogos

Elogos
24 Feb 2014, 01:50

What is worse is that Spotware don't think it is urgent enough or vital enough to check before market open.

I mean that is 2 whole days it has been like this, where are the support staff?


@Elogos

Elogos
24 Feb 2014, 01:48

Going back through my screen recordings from Friday I noticed this was actually occurring from around 17:00.

The charts in cTrader keep on getting corrupted, how can I rely on it? Do I _really_ have to have NT or MT4 open to check that another error has occurred with their data?

I don't want to sound like a wet rag but it is unacceptable that this keeps on happening.

How can such a data error occur, each tick chart has drifted so far away...


@Elogos

Elogos
24 Feb 2014, 00:45

I can't find a symbol where this hasn't happened on.


@Elogos

Elogos
24 Feb 2014, 00:39

Just looked up EURUSD also, same issue.


@Elogos

Elogos
24 Feb 2014, 00:38

All Tick charts are showing this.


@Elogos

Elogos
10 Feb 2014, 12:04

No that is the problem, it doesn't return null, it just stops working altogether, throws the indicator off without error.

The only way it starts working again is if I take that symbol out temporarily or your support repairs the issue.


@Elogos

Elogos
09 Feb 2014, 19:10

At time of writing :

MarketSeries:

EURSGD 4 Hour, NZDJPY 1 Hour

Are inaccessible.

 

I have written a little indicator that outputs to a text file (getting around the limitation of writing to screen when error occurs).

It writes on Calculate() what it will test next into this file, thereby catching the faulty MarketSeries.

Then on the next Calculate() call it will test that symbol/timeframe pair, and if the indicator errors and doesn't continue, then obviously the last entry was the faulty pair.

However I have not done a complete job, it won't continue to test a further timeframe of that pair without me typing out all of the test combos.

 


@Elogos

Elogos
09 Feb 2014, 03:18

XMarshall it is already covered with draw text at the moment.

 ChartObjects.DrawText(String.Format("Arrow{0}", index), "▲", index, MarketSeries.Low[index], VerticalAlignment.Center, HorizontalAlignment.Center, Colors.Green);

Open up CharMap and lookup the extended character ranges.

Since cTrader supports these ranges there isn't need for stuff like wingdings.

Some constants for help:

        private const string StraightUp = "↑";
        private const string StraightDown = "↓";
        private const string Sideways = "→";
        private const string DiagonalUP = "↗";
        private const string DiagonalDown = "↘";

 


@Elogos

Elogos
08 Feb 2014, 14:58

Yeah,

 

It would be nice to be able to have a collection somewhere of at least symbol codes.

 

I did a similar thing but made it a parameter and Split(',') them in initialisation so I could change it on different instances of the indicator.


@Elogos

Elogos
06 Feb 2014, 17:11

If I load the H4 chart on any of the MTF indicators I use it displays. However if I go lower, the MarketSeries doesn't load data for H4.


@Elogos

Elogos
06 Feb 2014, 17:07

Narrowed it down to H4 data not being available for some reason.

Has H4 gone offline?


@Elogos

Elogos
05 Feb 2014, 16:40

Is it even possible to get the colours from your palette inside cTrader since they don't exist as named?

Additionally, creating candles from lines is an issue since there isn't a parameter type for "Colors" nor can you get "Colors" from an output type attribute that could be used in the drawline method.

So people can't change the colours of a set of candle replacements using an indicator without source code.

 

Any suggestions?


@Elogos