cTrader - Extreamly serious bugg, charts are frezzing

Created at 07 May 2015, 13:28
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Tokiz

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Joined 06.05.2015

cTrader - Extreamly serious bugg, charts are frezzing
07 May 2015, 13:28

So as the title says, my charts are completly frozen, and it won't help to refresh, switch timeframe or anything.

Take a look at this video I made: https://www.dropbox.com/s/5i2if9uevw9d3zz/cTraderBugg.avi?dl=0

 

Regards, Tokiz

@Tokiz
Replies

Tokiz
07 May 2015, 14:33

Looks like it worked to reinstall it again. I believe it was something to do with templates, as soon as I added my old template it started again.

 

@Tokiz

WhiteSage
09 May 2015, 06:47

Look out for:

Having too many charts open (in cAlgo this can be on both bots and indicators).

Charts that recalculate heavily on tick.

MT conversions, they are less than efficient. I've found the converted scripts run much worse than something hand ported.

@WhiteSage

catroot
13 May 2015, 13:45

Charts not drawing at all

With roboforex ctrader doesn`t draw any chart at all.

Current ctrade version 1.29

sadness discouragement..

@catroot

mDull
20 May 2015, 14:18

I'm seriously considering to stop using cTrader.

@mDull

Spotware
10 Jun 2015, 14:27

Dear Traders,

When you observe this issue, please press Ctrl+Alt+Shift+T in cTrader.

It will submit troubleshooting information to our support team.

We apologize for any inconvenience.

@Spotware

peeppalts
05 Aug 2015, 22:35

RE:

This post was removed by moderator because it duplicates another post. /forum/ctrader-support/5049?page=1#7

@peeppalts
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