Funds GONE

Created at 06 Dec 2020, 10:41
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
RO

rowandtimhawkins26

Follow

Joined 04.12.2020

Funds GONE
06 Dec 2020, 10:41

My stop loss was activated and received a email, went into account and all of it has disappeared. Logged a ticket and all I got was go to forum or contact Strategy provider. How do I fix this??? This is a SMSF account and in a trust. Screen shot attached. 

@rowandtimhawkins26
Replies

bnlf
06 Dec 2020, 23:46

well, it looks like you've been stopped probably due to margin call. You lost the money. Bad trade, move on. 

@bnlf

rowandtimhawkins26
07 Dec 2020, 04:53 ( Updated at: 07 Dec 2020, 04:54 )

RE:

bnlf said:

well, it looks like you've been stopped probably due to margin call. You lost the money. Bad trade, move on. 

Thanks for your response. Please read the post prior to making a comment. Not concerned about hitting the stop. As you can see there is still money in the account. However when I go into the account there is no funds at all....

@rowandtimhawkins26

PanagiotisCharalampous
07 Dec 2020, 09:47

Hi rowandtimhawkins26,

Please see my reply to your other post here.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.