Replies

GOLDEN.DRAGONS
11 Jan 2024, 06:08 ( Updated at: 11 Jan 2024, 06:21 )

RE: RE: Draw issue

PanagiotisCharalampous said: 

GOLDEN.DRAGONS said: 

I got the same issue recently. When I would try to use any objects like Trend Line or Fibonacci Fan and etc. it will get out of mouse control when market is ticking but when a symbol stopped or disabled I can draw properly.
Using cTrader 4.8.28 on Errante

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

I checked up and noticed that a specific indicator would causes this problem. Thanks anyway


@GOLDEN.DRAGONS

GOLDEN.DRAGONS
03 Jan 2024, 21:56

Draw issue

I got the same issue recently. When I would try to use any objects like Trend Line or Fibonacci Fan and etc. it will get out of mouse control when market is ticking but when a symbol stopped or disabled I can draw properly.
Using cTrader 4.8.28 on Errante


@GOLDEN.DRAGONS

GOLDEN.DRAGONS
14 Sep 2023, 10:33 ( Updated at: 15 Sep 2023, 05:40 )

RE: Copy trading positions closed wrongfully

Spotware said: 

Dear trader,

These deals have been created due to an equity to equity readjustment. You can read more in the link below

https://help.ctrader.com/ctrader-copy/#deposits-and-withdrawals

Best regards,

cTrader Team

 

Then why this didn't happen on FIBO account?


@GOLDEN.DRAGONS