pipsterama
06 Nov 2024, 08:29

RE: cTrader Bug Report

westlund123 said: 

It baffles me how bad the spotware team is handling this issue. Is it so hard to just reverse the update and offer us a more stable earlier version that actually works while these bugs are fixed for a new release? The program is not working. And when it's money involved in the process it has to be handled seriously. COME ON.

I can just double that. It's remarkable how poorly this incident is handled and no communication is taking place. Really makes me question my platform choice

pipsterama
04 Nov 2024, 21:33 ( Updated at: 05 Nov 2024, 08:02 )

same for me

pipsterama
04 Nov 2024, 11:10 ( Updated at: 05 Nov 2024, 08:02 )

RE: RE: problem in save workspace

I don't think it's unrelated. The root cause seems to be the same, as it started at the same time

PanagiotisCharalampous said: 

mehracc654 said: 

I have a problem in workspace my account , it becomes inactive and the information I have on the chart is not saved. What is the cause of this problem? If it is from your servers, can you solve it? I am really facing a problem.

I have attached the picture of this state, does this issue have anything to do with the closing of the market?

At the beginning of working with the program, it is active, after working for a while, it becomes inactive

Hi there,

This issue is irrelevant to the OP. Please create a new thread for your issue.

Best regards,

Panagiotis

pipsterama
04 Nov 2024, 09:23 ( Updated at: 05 Nov 2024, 08:02 )

same issue for me. Platform becomes unresponsive after around 10 minutes.

Trading still works, but everything around the platform (workspaces, cBots etc.) is unusable