baldric
06 Sep 2016, 00:03

Still nothing on this? It's been nearly two years

baldric
09 May 2016, 00:59

Same here, I got 50 profiles so I stopped bothering...

baldric
07 Mar 2016, 01:06

RE:

kricka,

Thank you for your message.

Absolutely, when I open an order or set a pending order, my levels are marked and I'd just need to enter the corresponding priced directly in that window (like I do on MT4/MT5). I'm very confused about Spotware's way of developing. In the tutorial it's possible, like on most popular trading platforms, now on the latest version of cTrader you can't do it and you have to vote for it. Just like changing the color of the ask and bid line. cTrader is an amazing platform but the very basic settings are missing.

Anyway, I'll just remain patient and thank you very much for the cBot link, I'll definitely try it out.

baldric
04 Mar 2016, 22:36 ( Updated at: 21 Dec 2023, 09:20 )

RE:

Hi,

Thank you for your answer. I've tried looking for that setting you're showing but I can't find it. My broker doesn't seem to be offering that asset class menu.

Then, for the SL and TP by price, how come that it used to be a feature (like on the tutorial) and that we have to vote for it now?

Spotware said:

Dear Trader,

Currently we don't provide users with the ability to set the price of SL and TP. We will consider providing it in the future. Stay tuned. Additionally, you can vote for it on: http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/6135333-create-order-limit-orders-please-enable-stop-l

You have the ability to choose whether you want to trade using lots or units, by clicking on the settings of asset class and selecting the option to trade using "Lots" instead of "Units".

baldric
05 Feb 2016, 23:56

Still got loads of disconnections, only with cTrader. My ISP is fine, directly connected to the router and this problem doesn't occur with any other software (MT4 for example).

baldric
30 Jan 2016, 23:23

baldric
21 Jan 2016, 22:33

RE:

Spotware said:

Dear Trader,

Could you please send your Journal to troubleshooting@spotware.com

Your Journal is  located at:

C:\Users\%USERNAME%\Documents\cTrader\Journals\%BROKERNAME%

Thank you for the quick reply.
I've sent you the journal.

baldric
19 Jan 2016, 22:12

That'd be pretty nice if we could change these colors.

Plus the irony is that it's possible to do it on the mobile cTrader.

baldric
19 Jan 2016, 22:10

RE:

Spotware said:

Dear Trader,

Currently we don’t provide users the ability to unlink their accounts from their cTIDs (and from cMirror), neither we do it for them. We will provide users with this ability in the future. Stay tuned.

I actually managed via the web version.

baldric
18 Jan 2016, 00:35

RE:

Spotware said:

Dear Trader,

Please have a look at the "Remove an account" section of our support site.

You can delete an account from cTrader desktop and only if it isn’t linked to your cTID. 

How can I remove an account linked to my cTID?

baldric
17 Jan 2016, 20:33

RE:

Spotware said:

Dear Trader,

Currently there is no way to rename a workspace. As a workaround you could save your workspace once it's loaded as a new workspace. There is no way to exceed the limit of the allowed characters.

That's too bad, 20 characters is way too short. I run a 4 monitor setup with 1 pair per screen, so I can't even save the complete name of the pairs.