andrew.okri@gmail.com
12 Feb 2025, 00:00 ( Updated at: 12 Feb 2025, 00:12 )

RE: Demo account verification error ？

PanagiotisCharalampous said: 

Hi 66281850,

It seems you are using the trading account number instead of the account ID. Please try using ProtoOATrader.ctidTraderAccountId and let us know if this works.

Best Regards,

Panagiotis

Hi Panaglotis,

  I am having some confusion on what is Account ID and Account number since the API backend pages changed to the new format. Before, we had access to a list of accounts and could drill down to see the details of each account. All we are able to see nowadays is as follows:

My question therefore is, can we say the number in the image is the account ID. I have used this number as the account ID for AccountAuthReq calls lately and l get Trader Account not authorized. If this is not it, how do we get access to the Account ID? If it is, why am l getting Trader Account not authorized? Mind you, l am using very old code that has connected multiple times in the past.

Regards

Andrew

andrew.okri@gmail.com
10 Feb 2025, 17:54 ( Updated at: 12 Feb 2025, 00:23 )

RE: RE:

prenven570 said: 

 

Edit:

i solved  the problem of the unauthorized trading account, but the second question remains: How to open a position? 

 

How did you solve if?

andrew.okri@gmail.com
16 Jun 2023, 11:55 ( Updated at: 21 Dec 2023, 09:23 )

The issue continues to persist. Is this what to expect from the production environment of the Python SDK CTrader server as well? This time no event signal was received, is there a solution coming for this or is there something we can do at the client end to improve this?

andrew.okri@gmail.com
09 Jun 2023, 13:56 ( Updated at: 09 Jun 2023, 13:57 )

RE:

PanagiotisChar said:

Hi there,

Can you compare with the desktop app? Does the symbol receive ticks on cTrader Desktop?

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The symbol is USDJPY, the currently running desktop app can display tick data in the onTick method and trendbar data in the OnBar method. The timing of the OnBar event on the desktop is spot on the 30 minutes intervals and l am trying to replicate that in the python SDK based code for OpenAPI. The aim is to have a consistent event signal on the 30 mins interval as my trading algorithm is based on this strict timeliness.

andrew.okri@gmail.com
09 Jun 2023, 11:36

SOLVED!