RazorTrading
05 Dec 2024, 12:51 ( Updated at: 05 Dec 2024, 13:53 )

RE: RE: RE: play button freezes on my backtesting tab

PanagiotisCharalampous said: 

RazorTrading said: 

PanagiotisCharalampous said: 

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis

Today I left my PC optimizing a bot, came back after 3h and the system was totally unresponsive. I had to kill cTrader from the task manager, it happened twice already, I don't seem to be able to complete a full optimization round.

Anything info I can gather? I am on cTrader 5.0.46.

Thanks

Hi there,

Please create a separate thread, describe the issue in detail and send us some troubleshooting information so that we can investigate further.

Best regards,

Panagiotis

Thanks for your reply. This issue is already mentioned in several threads and I think you said in one of them that it's been reproduced and investigated for a hotfix, so I will not open a new thread, even because I wouldn't know what to report. cTrader just hangs completely when optimizing a bot after 3h or so and all I can do is just kill it from the task manager.
I will just wait for the next update, thank you.

RazorTrading
04 Dec 2024, 20:31 ( Updated at: 05 Dec 2024, 06:47 )

RE: play button freezes on my backtesting tab

PanagiotisCharalampous said: 

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis

Today I left my PC optimizing a bot, came back after 3h and the system was totally unresponsive. I had to kill cTrader from the task manager, it happened twice already, I don't seem to be able to complete a full optimization round.

Anything info I can gather? I am on cTrader 5.0.46.

Thanks

RazorTrading
01 Dec 2024, 22:06 ( Updated at: 02 Dec 2024, 06:51 )

Sorry to dig this old post up, but I had the same issue today and I fixed it by following this solution, just in case anyone still gets this issue. It's not a problem with cTrader.

https://stackoverflow.com/questions/12655965/debugger-launch-not-working

RazorTrading
05 Nov 2024, 18:55

RE: RE: me too

ctid4921325 said: 

shishio6249 said: 

I started facing the exact problem today with price alerts after updating to the latest version. It was working fine before the update. 

Thanks for letting me know. do you know if there's a correct way to report this bug?

It looks like v5.0.40 is full of bugs, hopefully they will patch it up quickly since the forum is being flooded with issues.

RazorTrading
05 Nov 2024, 15:49

Happening to me too. It would be nice to have some sort of debug logging from the pplication to find out what's going on.

RazorTrading
05 Nov 2024, 15:41

cTrader automatically updated yesterday for me and since then it keeps happening all the time with most of my custom indicators which used to work perfectly fine. I need to keep restarting the application in order to bring them back for a while.

RazorTrading
05 Nov 2024, 15:39

It happened to me too, I had to restart cTrader and then it worked. This new version seems quite unstable and I constantly need to restart it.

RazorTrading
09 Apr 2024, 08:09

RE: HP Wolf Security

brokechicken69 said: 

A similar message popped up today from HP Wolf Security. Obviously I deleted the file and uninstalled cTrader. 

Two false positives from two different security softwares is weird.

RazorTrading
05 Apr 2024, 07:57

RE: RE: RE: RE: Trojan.GenericKD.72162484

PanagiotisCharalampous said: 

razor_00 said: 

PanagiotisCharalampous said: 

jagwarcmj said: 

I have exactly the same problem with bitdefender detecting a trojan on my pc running windows 10.
Impossible to reinstall ctrader bitdefender detects a threat as soon as it is installed on the Core.Domain.Primitives.dll file which is infected.

Hi there,

Please share some screenshots of the messages you receive so that we can contact bitdefender.

Best regards,

Panagiotis

The same thing happened to me today. I am not able to add exceptions to bit defender, is it possible to fix the nuget package? The Chart Analysis Saver stopped working because of this.

Hi there,

There is nothing to fix on our side. Bitdefender needs to fix the false positive

Yes, makes sense.

RazorTrading
04 Apr 2024, 14:39

RE: RE: Trojan.GenericKD.72162484

PanagiotisCharalampous said: 

jagwarcmj said: 

I have exactly the same problem with bitdefender detecting a trojan on my pc running windows 10.
Impossible to reinstall ctrader bitdefender detects a threat as soon as it is installed on the Core.Domain.Primitives.dll file which is infected.

Hi there,

Please share some screenshots of the messages you receive so that we can contact bitdefender.

Best regards,

Panagiotis

The same thing happened to me today. I am not able to add exceptions to bit defender, is it possible to fix the nuget package? The Chart Analysis Saver stopped working because of this.

RazorTrading
11 Jan 2024, 07:21 ( Updated at: 12 Jan 2024, 06:56 )

RE: RE: RE: RE: Draw issue

PanagiotisCharalampous said: 

razor_00 said: 

PanagiotisCharalampous said: 

GOLDEN.DRAGONS said: 

I got the same issue recently. When I would try to use any objects like Trend Line or Fibonacci Fan and etc. it will get out of mouse control when market is ticking but when a symbol stopped or disabled I can draw properly.
Using cTrader 4.8.28 on Errante

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

I made a simple indicator that will cause this issue to occur 100% of the times. The line causing the issue is DrawText or drawing anything every tick, if I am drawing something or drawing on the chart window, the object will lose focus as soon as Calculate is invoked on the indicator.

Code below:

using System;using System.Collections.Generic;using System.Linq;using System.Text;using cAlgo.API;using cAlgo.API.Collections;using cAlgo.API.Indicators;using cAlgo.API.Internals;namespace cAlgo{    [Indicator(AccessRights = AccessRights.None, IsOverlay = false)]    public class DrawingBug : Indicator    {        public override void Calculate(int index)        {            IndicatorArea.RemoveObject("test");            IndicatorArea.DrawText("test", "BUG!!!", Bars.Last().OpenTime, 0, Color.Red);        }    }}

Hi razor_00,

Thank you, I have forwarded this to the product team for resolution. In the meanwhile, the issue is caused by the RemoveObject method, which in this case is redundant, you don't need to remove an object in order to redraw it. If you remove that line of code, it should fix the problem.

Best regards,

Panagiotis

Thanks for your reply, I will modify my indicator, anyway the remove and draw calls should not call this behaviour, is that correct? Is that going to be fixed in future versions?

RazorTrading
10 Jan 2024, 16:02 ( Updated at: 11 Jan 2024, 06:21 )

RE: RE: Draw issue

PanagiotisCharalampous said: 

GOLDEN.DRAGONS said: 

I got the same issue recently. When I would try to use any objects like Trend Line or Fibonacci Fan and etc. it will get out of mouse control when market is ticking but when a symbol stopped or disabled I can draw properly.
Using cTrader 4.8.28 on Errante

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

I made a simple indicator that will cause this issue to occur 100% of the times. The line causing the issue is DrawText or drawing anything every tick, if I am drawing something or drawing on the chart window, the object will lose focus as soon as Calculate is invoked on the indicator.

Code below:

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using cAlgo.API;
using cAlgo.API.Collections;
using cAlgo.API.Indicators;
using cAlgo.API.Internals;

namespace cAlgo
{
    [Indicator(AccessRights = AccessRights.None, IsOverlay = false)]
    public class DrawingBug : Indicator
    {
        public override void Calculate(int index)
        {
            IndicatorArea.RemoveObject("test");
            IndicatorArea.DrawText("test", "BUG!!!", Bars.Last().OpenTime, 0, Color.Red);
        }
    }
}

RazorTrading
10 Jan 2024, 16:02 ( Updated at: 11 Jan 2024, 06:21 )

RE: RE: Draw issue

PanagiotisCharalampous said: 

GOLDEN.DRAGONS said: 

I got the same issue recently. When I would try to use any objects like Trend Line or Fibonacci Fan and etc. it will get out of mouse control when market is ticking but when a symbol stopped or disabled I can draw properly.
Using cTrader 4.8.28 on Errante

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

I made a simple indicator that will cause this issue to occur 100% of the times. The line causing the issue is DrawText or drawing anything every tick, if I am drawing something or drawing on the chart window, the object will lose focus as soon as Calculate is invoked on the indicator.

Code below:

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using cAlgo.API;
using cAlgo.API.Collections;
using cAlgo.API.Indicators;
using cAlgo.API.Internals;

namespace cAlgo
{
    [Indicator(AccessRights = AccessRights.None, IsOverlay = false)]
    public class DrawingBug : Indicator
    {
        public override void Calculate(int index)
        {
            IndicatorArea.RemoveObject("test");
            IndicatorArea.DrawText("test", "BUG!!!", Bars.Last().OpenTime, 0, Color.Red);
        }
    }
}

RazorTrading
10 Jan 2024, 15:00 ( Updated at: 10 Jan 2024, 15:14 )

Same is happening to me, really annoying.

Something that happen to me: I draw a rectangle and the resizing stops immediately (it's like the shape loses focus). If that happens and I switch between the timeframes, the shape will not resize according to the different timeframe scale, it's like it's been drawn on the window, but not linked to price level coordinates.

I have more info: I noticed it only happens to me when I have 5 or more charts open with an indicator I made that adds or remove chart objects, so it's probably interfering with the regular drawing. I will try to debug it and fix it for me, but for other users, it could be an indicator messing up with the drawing.

RazorTrading
05 Oct 2023, 06:08

RE: Paid Indicators

PanagiotisChar said: 

Hi there,

The Algorithms section does not work as a store. If you want to sell your cBot, you need to develop your own licensing system and payment process. Check what others do.

I see, thanks for the reply. But what's the point of uploading the .calgo file and the download button, then? Is there a way to unlock it for certain users?

RazorTrading
22 Sep 2023, 13:43 ( Updated at: 23 Sep 2023, 05:23 )

RE: Chart drawings are not present on new chart windows

PanagiotisChar said: 

Hi there,

This is by design, I don't think it will change. Check the indicator below, you might find it helpful

https://ctrader.com/algos/indicators/show/2855

Thanks for your reply, I am looking at the indicator, do you know what's the difference between interactive and non interactive drawings?

Thanks