Replies

gianfidipp89
14 May 2023, 12:07

RE:

firemyst said:

Try the solution in this thread to clear the local cache in cTrader:

 

Your same issue was happening to me.

problem solved, thank you!


@gianfidipp89

gianfidipp89
11 May 2023, 11:37 ( Updated at: 21 Dec 2023, 09:23 )

RE:

Spotware said:

Dear JoseRacer,

Is this a broker account? If yes, please contact your broker to investigate. If there are executed trades on the platform but they do not show on the client application, the broker should contact us directly.

Best regards,

cTrader Team

The problems started from 24 of april. cTrader says that I started with the 1st trade on the 25 but it's not true, down below if you copy and past the link in the browser you can see the executed trades  in april (when the problem started), directly from my broker, wich is all correct 

file:///C:/Users/Megaport/Downloads/EndOfMonthStatement_For_Account_4003889.html

So I have to contact the broker?


@gianfidipp89

gianfidipp89
10 May 2023, 23:59 ( Updated at: 21 Dec 2023, 09:23 )

as u can see, the account grow... from 760 to 771 but I can see only Stop Losses. This is my problem, that little profit is just a small partial. 

 

another example:


@gianfidipp89