Replies

RainbowJ
05 Apr 2023, 10:38

RE:

Spotware said:

Dear trader,

Can you perform a hard refresh (Ctrl+F5) of the page and let us know if this resolves the issue?

Best regards,

cTrader Team

Nothing changed. Also tried via TopFX cTrader client and the problem is the same.


@RainbowJ

RainbowJ
05 Apr 2023, 10:12 ( Updated at: 21 Dec 2023, 09:23 )

Spotware said:

Dear trader,

Can you please provide us with the complete screenshot of the UI so that we can see the strategy name and broker?

Best regards,

cTrader Team


@RainbowJ

RainbowJ
05 Apr 2023, 10:00

RE:

Spotware said:

Dear trader,

Do you still experience this issue?

Best regards,

cTrader Team

Yes, still not working.


@RainbowJ