ctid5918881
30 Mar 2023, 19:13

RE:

PanagiotisChar said:

Hi Peter,

You need to speak to NinjaTrader staff about these issues. It's hard for somebody to help you in this forum since not many people use NinjaTrader here. If there is problem with their integration, it's them who need to check.

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Hi PanagiotisChar,

thanks for your reply. This is really "funny", as the NinjaTrader support staff is directing me to cTrader support. The problem is, I can set up a connection and also connect with my account and password. Everything looks OK, but I don´t get any data. So the problem must be with the data feed from cTrader. 

I don´t expect someone in the forum to help, but isn´t there a classiacl support I can contact? I haven´t found any link or website, nor email, anything.

This is really frustrating.

Thanks and best

Peter

ctid5918881
27 Mar 2023, 13:53

RE:

PanagiotisChar said:

Hi Peter,

You should contact NinjaTrader for issues with NinjaTrader.

Aieden Technologies

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Hi PanagiotisChar

I found the cause of my original problem, I incorrectly tried to connect to a Hedging account, which is not supported by NinjaTrader. 
BUT: after selecting the correct account I face another issue. I can connect to the cTrader data feed, but I don´t get any life data. There is no new data since last Friday. I hope that the cTrader data for NT is not an end of day data feed - haven´t seen any notice about that.

Thanks

Peter

ctid5918881
27 Mar 2023, 13:52

RE:

ctid5918881 said:

Hi,
I have NinjaTrader version 8.0.27. I tried to establish a connection with cTrader. But after I authorized it via the cTrader open api website (clicked Allow Access), I am redirected to 127.0.0.1 with the error message "This site can´t be reached". But in NT the connection is marked as Authorized. But after clicking OK and trying to connect to cTrader data I get an error: No supported account were found (Login failed). Same happens on NT 8.1.
Hope anyone can help.
Thanks
Peter

Well, I found the cause of my original problem, I incorrectly tried to connect to a Hedging account, which is not supported by NinjaTrader. 
BUT: after selecting the correct account I face another issue. I can connect to the cTrader data feed, but I don´t get any life data. There is no new data since last Friday. I hope that the cTrader data for NT is not an end of day data feed - haven´t any notice about that.

Thanks

Peter