Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
Panagiotis
Hi Panagiotis,
The issue has been resolved, for now.
What happened I think is this. I had a layout of 2 charts in my workspace and I had added the “Syncobjects” indicator that copies the drawn objects of one chart to the other. When I enabled this, what I hadn't realized was that one of the charts had (I believe) way too many elements which got copied to the second chart. It was all fine up till that point. The next time I opened the s/w, the workspace was taking forever to load. It just so happened that I coincidentally had also updated cTrader then.
Fortunately, on one such instance, the s/w became responsive (though slow) just enough that I was able to delete all elements from the chart and delete that indicator for good. (just this process alone took almost 30 minutes!)
It seems to be loading fine now.
Will, however, upload any debug info if it happens again.
longandshort
17 Nov 2024, 10:22 ( Updated at: 17 Nov 2024, 16:38 )
RE: cTrader hanging after the recent upgrade
PanagiotisCharalampous said:
Hi Panagiotis,
The issue has been resolved, for now.
What happened I think is this. I had a layout of 2 charts in my workspace and I had added the “Syncobjects” indicator that copies the drawn objects of one chart to the other. When I enabled this, what I hadn't realized was that one of the charts had (I believe) way too many elements which got copied to the second chart. It was all fine up till that point. The next time I opened the s/w, the workspace was taking forever to load. It just so happened that I coincidentally had also updated cTrader then.
Fortunately, on one such instance, the s/w became responsive (though slow) just enough that I was able to delete all elements from the chart and delete that indicator for good. (just this process alone took almost 30 minutes!)
It seems to be loading fine now.
Will, however, upload any debug info if it happens again.
Thanks for the help.
~Cheers!
@longandshort