ctid5721669
27 Jun 2023, 08:18

RE:

PanagiotisChar said:

Hi there,

I think the message is clear. You have reached one of the above limits.

Aieden Technologies

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It means when we access broker accounts through Open API then we created a single connection, no matter how many users are linked with it and these limits are for this connection. Am I right?

ctid5721669
26 Jun 2023, 11:47

RE:

PanagiotisChar said:

Hi there,

There limits are per connection, no matter how many users are authorized through it.

Aieden Technologies

Need help? Join us on Telegram

 

We are getting this error message:

payloadType: 'PROTO_OA_ERROR_RES',ctidTraderAccountId: '0',errorCode: 'REQUEST_FREQUENCY_EXCEEDED',description: 'You have reached the rate limit of requests',maintenanceEndTimestamp: null,clientMsgId: 'dde6ab71-0c46-11ee-bb08-13881ab8dd11'

It especially comes when you are iterating trades for a user. What could be the reason?

ctid5721669
25 May 2023, 14:43

RE:

Spotware said:

Dear trader,

Can you please check now?

Best regards,

cTrader Team

Now it is working. What caused this issue? How much frequently we can face this issue in future?

ctid5721669
25 May 2023, 14:23 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE: RE:

ctid5721669 said:

ctid5721669 said:

Spotware said:

Dear trader,

Thank you for reporting this. Can you please share a screenshot including the url where you get this error?

Best regards,

cTrader Team

https://openapi.ctrader.com/apps

Can you please provide the update about this issue?

ctid5721669
25 May 2023, 13:47

RE: RE:

ctid5721669 said:

Spotware said:

Dear trader,

Thank you for reporting this. Can you please share a screenshot including the url where you get this error?

Best regards,

cTrader Team

https://openapi.ctrader.com/apps

ctid5721669
25 May 2023, 13:45

RE:

Spotware said:

Dear trader,

Thank you for reporting this. Can you please share a screenshot including the url where you get this error?

Best regards,

cTrader Team

https://openapi.ctrader.com/apps

ctid5721669
06 Feb 2023, 09:02

Open API use for Copy Trade in .NET

Can you please help us on the issue posted above?