Replies

ctid5721669
27 Jun 2023, 08:18

RE:

PanagiotisChar said:

Hi there,

I think the message is clear. You have reached one of the above limits.

Aieden Technologies

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It means when we access broker accounts through Open API then we created a single connection, no matter how many users are linked with it and these limits are for this connection. Am I right?


@ctid5721669

ctid5721669
26 Jun 2023, 11:47

RE:

PanagiotisChar said:

Hi there,

There limits are per connection, no matter how many users are authorized through it.

Aieden Technologies

Need help? Join us on Telegram

 

We are getting this error message:

payloadType: 'PROTO_OA_ERROR_RES',ctidTraderAccountId: '0',errorCode: 'REQUEST_FREQUENCY_EXCEEDED',description: 'You have reached the rate limit of requests',maintenanceEndTimestamp: null,clientMsgId: 'dde6ab71-0c46-11ee-bb08-13881ab8dd11'

It especially comes when you are iterating trades for a user. What could be the reason?


@ctid5721669

ctid5721669
25 May 2023, 14:43

RE:

Spotware said:

Dear trader,

Can you please check now?

Best regards,

cTrader Team

Now it is working. What caused this issue? How much frequently we can face this issue in future?


@ctid5721669

ctid5721669
25 May 2023, 14:23 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE: RE:

ctid5721669 said:

ctid5721669 said:

Spotware said:

Dear trader,

Thank you for reporting this. Can you please share a screenshot including the url where you get this error?

Best regards,

cTrader Team

https://openapi.ctrader.com/apps

Can you please provide the update about this issue?


@ctid5721669

ctid5721669
25 May 2023, 13:47

RE: RE:

ctid5721669 said:

Spotware said:

Dear trader,

Thank you for reporting this. Can you please share a screenshot including the url where you get this error?

Best regards,

cTrader Team

https://openapi.ctrader.com/apps


@ctid5721669

ctid5721669
25 May 2023, 13:45

RE:

Spotware said:

Dear trader,

Thank you for reporting this. Can you please share a screenshot including the url where you get this error?

Best regards,

cTrader Team

https://openapi.ctrader.com/apps


@ctid5721669

ctid5721669
06 Feb 2023, 09:02

Open API use for Copy Trade in .NET

Can you please help us on the issue posted above?


@ctid5721669