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Replies
Mainie
19 Apr 2013, 13:19
RE:
Thank you for the quick response.
The both issues are happening on both desktop and cTraderWeb.
I never had problem on MT4 trade so I think my internet is ok.
If you have any suggestion to keep better (efficient) connection and operation of this application, please kindly advise me.
I will be waiting till the issue is fixed :)
Thank you
@Mainie
Mainie
19 Apr 2013, 07:57
Hello
When I am running the cTrader and I do not touch it for a while, it often loses connection.
It sometimes does re-login automatically, but sometimes I have to login manually.
It happens also on cTraderWEB.
Could you possibly advise me how I can avoid it?
Additionally, the charts are moving very weird.
It stuck for a few seconds and move suddenly very fast.
When I see a price and click Buy or Sell, the market has already moved, but cTrader executes orders 100% so for me the executed price seems like having so big slippage.
This irritates me really much.
Please also advise me about this.
Thank you guys :)
@Mainie
Mainie
06 Mar 2013, 18:46
RE: cTrader web
Thank you for your reply, but I realize that I had to mention that I am talking about cTrader web accessed on Mobile.
I am using cTrader on my iPhone browser... and facing the issue reported today.
@Mainie
Mainie
05 Aug 2013, 13:01
move stop loss to break even
Thank you for your response
As I try the feature 'move stop loss to break even' the break-even level is set 2 pips away from the opening price in the most of the currency pairs.
Why 2 pips? If this is fixed and depending on the currency pair, could you guy possibly provide the table or something?
Because at the moment 'Break-even is with commision included and based on net profit' is not telling me fully truth.
Thank you :)
@Mainie