juergen.kral
03 Oct 2024, 09:19 ( Updated at: 03 Oct 2024, 13:05 )

RE: Account statements

PanagiotisCharalampous said: 

Hi there,

Try getting your statements from https://ct.spotware.com until this issue is resolved.

Best regards,

Panagiotis

VERY GOOD WORK - THANK YOU!

juergen.kral
25 Sep 2024, 11:49

RE: Can't print out the statement.

PanagiotisCharalampous said: 

Hi there,

Can you please provide a better explanation of the issue? Share some screenshots so that we can understand what the problem is.

Best regards,

Panagiotis

Of course:

I try print out the account-statement of ALL HISTORY at webversion of cTrader:

I can see it at the screen, but couldn't “print out” at html, to see it in browser Chrome:

juergen.kral
15 Aug 2023, 20:19

cTrader IS BETA ONLY!

I must say - I thank for this post!

I have the same experience with cTrader: SL not recognized, graphics-elements are awefull, etc.

PROBLEM over PROBLEMS!!!

And: cTrader is cost a share per trade!

MT5 is in this aspect relailable.

Developer of cTrader: FIX the BUGS!

juergen.kral
13 Aug 2023, 08:48

RE: Trade XAUUSD with 0.1 lot - possible?

firemyst said: 

THis is probably dependent on your broker as they control sizes you're allowed to trade with.

Thats generally truth. But my broker (ICMarkets) allow trade with MT5 the 0.1 lot BUT NOT WITH cTrader to trade with.

Thats my problem - maybe has cTrader an other MM as MT5?

juergen.kral
01 Jun 2023, 08:46

RE:

contact.abogida said:

Hello support 

how can I have a footprint chart,cluster and Delta on CTRADER?

 

cTrader is only for FOREX. At Forex we have no footprint etc. Go to trading FUTURES with ATAS etc

juergen.kral
28 May 2023, 21:52

RE:

firemyst said:

Well, I do agree with you about it being somewhat easy to code.

You'll have to speak to Spotware about it. Or offer your coding services for them :-)

 

But in the interim, perhaps post it to the "Suggestions" forum:

 

aha.....thanks a lot for the tip!

juergen.kral
28 May 2023, 10:44 ( Updated at: 28 May 2023, 10:46 )

RE:

thanks a lot! I haven't seen until yet.

juergen.kral
28 May 2023, 10:38 ( Updated at: 21 Dec 2023, 09:23 )

RE:

firemyst said:

You have to take what's given. If a time value isn't available, you can't manually add it in as far as I'm aware:

If you want other time frames, you'd have to write Spotware for the suggestion to include it.

Thanks for your reply - but in every other program I have the possibility to set my own values. That is quite easy to code.

juergen.kral
27 May 2023, 15:37

RE:

alirezaaghaei1998 said:

Please leave default settings for color and tools.

It is annoying that one color is the default for all tools, and after dragging each tool, you have to change its settings and color again.

If possible, leave a separate default for each instrument, such as the settings of instruments in TradingView.

Yes, its annoying and its a joke that a software like cTrader can't that. Its a big bug!!!!! Please correct that as soon as possible. Thanks:

juergen.kral
08 Jan 2023, 18:36

Futures trading

I would also prefer it.

juergen.kral
08 Jan 2023, 18:26

RE:

allan.mn said:

This is a suggestion to add the option of opening trades with percentage of account as opposed to only having lot and volume options. Example, being able to open a trade with 2%,5%,10% of account. 

This is a important aspect for risk-managment.