pablotrade
05 Sep 2015, 07:27 ( Updated at: 21 Dec 2023, 09:20 )

RE: RE:

Ready, I restore system and know it works on windows 10.

pablotrade said:

I am really fed up. I can't get it works. Allways the same message. I tried everything but....

 

Spotware said:

Dear Trader,

Could you please check and change the permissions of cTrader and cAlgo folders?

They are located at:

C:\Users\%USERNAME%\Documents\cTrader

C:\Users\%USERNAME%\Documents\cAlgo

 

 

pablotrade
05 Sep 2015, 07:27 ( Updated at: 21 Dec 2023, 09:20 )

RE: RE:

Ready, I restore system and know it works on windows 10.

pablotrade said:

I am really fed up. I can't get it works. Allways the same message. I tried everything but....

 

Spotware said:

Dear Trader,

Could you please check and change the permissions of cTrader and cAlgo folders?

They are located at:

C:\Users\%USERNAME%\Documents\cTrader

C:\Users\%USERNAME%\Documents\cAlgo

 

 

pablotrade
05 Sep 2015, 07:26 ( Updated at: 21 Dec 2023, 09:20 )

RE: RE:

Ready, I had to restore Windows 10, I don´t know, maybe another program or an Visual C++ don´t let my ctrader works. No, it is working on windows 10.

pablotrade said:

I have tried everything you suggest, but

I allways get this message

 

Spotware said:

Dear Trader,

We kindly ask you to perform the following steps:

1. Go ‘My Documents’ delete any cTrader and cAlgo folders

2. Enter the below in the SEARCH bar of your PC’s start menu: “%LOCALAPPDATA%”

3. Open folder “LOCAL”, then “APPS” and delete the “2.0” folder

4. Uninstall .NET framework from his computer (restart may be required)

5. Install the latest .NET from microsoft: https://support.microsoft.com/en-us/kb/3045560 and restart his computer

6. Try to install cTrader again.

 

pablotrade
05 Sep 2015, 01:47 ( Updated at: 21 Dec 2023, 09:20 )

RE:

I am really fed up. I can't get it works. Allways the same message. I tried everything but....

Spotware said:

Dear Trader,

Could you please check and change the permissions of cTrader and cAlgo folders?

They are located at:

C:\Users\%USERNAME%\Documents\cTrader

C:\Users\%USERNAME%\Documents\cAlgo

 

pablotrade
03 Sep 2015, 03:42 ( Updated at: 21 Dec 2023, 09:20 )

RE:

Same problem, I tried everything they suggest but It doesnt work.

• Go ‘My Documents’ delete any cTrader and cAlgo folders

• Enter the below in the SEARCH bar of your PC’s start menu: “%LOCALAPPDATA%”

• Open folder “LOCAL”, then “APPS” and delete the “2.0” folder

• Uninstall .NET framework from his computer (restart may be required)

• Install the latest .NET from microsoft: https://support.microsoft.com/en-us/kb/3045560 and restart his computer

• Try to install cTrader again.

But, I allways get this message

garyk76 said:

My Ctrader does not work with Windows 10, when will you lease a version compatible with Win 10 ?  I am not sure if its just my computer or its just not compatible with Win 10. I know they don't advertise Win 10 as a compatible OS, however all my programs from Win 7 work fine.

pablotrade
02 Sep 2015, 22:39 ( Updated at: 21 Dec 2023, 09:20 )

RE:

I have tried everything you suggest, but

I allways get this message

Spotware said:

Dear Trader,

We kindly ask you to perform the following steps:

1. Go ‘My Documents’ delete any cTrader and cAlgo folders

2. Enter the below in the SEARCH bar of your PC’s start menu: “%LOCALAPPDATA%”

3. Open folder “LOCAL”, then “APPS” and delete the “2.0” folder

4. Uninstall .NET framework from his computer (restart may be required)

5. Install the latest .NET from microsoft: https://support.microsoft.com/en-us/kb/3045560 and restart his computer

6. Try to install cTrader again.

pablotrade
02 Sep 2015, 20:17

RE:

In my laptop it doesn´t  work. I installed, but windows said FxPro stopped working....

I reinstalled it trying everythig (erase app 2.0, erase cAlgo... clean everything) but any way, it doesn´t work

zilva said:

I'll agree, cTrader an cAlgo works fine. I still use Win 10 since Buid 10074 (Insider Preview), and no problems yet.

pablotrade
02 Sep 2015, 18:57

RE:

Hi, I have the same problem, I tried everything they said, and anything works. 

wizball said:

Thanks for the suggestion, I'd tried that as well, but no joy, I finally found a solution, because I have it successfully installed on my laptop, I deleted the 2.0 folder on there and ran the shortcut the installer places on the desktop, turns out its not a shortcut but the actual exe, it proceeded to download all the necessary dlls, and ran, so I just copied the laptop exe across to my desktop and bingo, it ran, downloaded the necessary dlls and I now have it installed, doesn't solve the problem why the original installer failed though, it is however the only application I've had do this.