BELLSHRINE
28 Nov 2022, 10:01 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE:

BELLSHRINE said:

Spotware said:

Dear trader,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

cTrader Team

 

I can't even display the text box when "Connecting." is displayed (I can't operate it at all), so I tried sending it twice at great speed, but I hope you got it.

It is still frozen and not working.

Thank you for your response.

 

Before becoming "connecting," it can be operated for a moment, but soon becomes inoperable.

New Report" cannot be pressed, but "Close" can be pressed.

It all disappears over time.
 

BELLSHRINE
28 Nov 2022, 09:53 ( Updated at: 28 Nov 2022, 09:55 )

RE:

Spotware said:

Dear trader,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

cTrader Team

 

I can't even display the text box when "Connecting." is displayed (I can't operate it at all), so I tried sending it twice at great speed, but I hope you got it.

It is still frozen and not working.

Thank you for your response.

Before becoming "connecting," it can be operated for a moment, but soon becomes inoperable.