Vitali Gajdabrus
05 Nov 2024, 16:59
( Updated at: 05 Nov 2024, 18:21 )
RE: RE: cTrader Bug Report
At least inform us about the status of the request. Has it been accepted for processing or not, and when can we expect the issue to be resolved? The system is malfunctioning, and there’s no information about any actions being taken to restore its functionality.
Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Vitali Gajdabrus
09 Feb 2024, 09:54
( Updated at: 10 Feb 2024, 07:55 )
RE: RE: RE: RE: RE: RE: RE: RE: Issue with Selected Instrument Window Closing on Compilation in VS2022
I will add very important information for the highly esteemed cTrader developers: the loss of sorting direction when switching and returning to a tab occurs both in the territory of Ukraine and in the territories of Estonia, Poland, and some other countries.
"I asked for a video capturing the entire UI area. The one you sent does not, hence we cannot see the broker and the cTrader version. Best regards,
Panagiotis"
And please explain to me, how can the sorting in the open positions window and in the trade history window depend on the broker
When switching tabs, the configured settings are lost, which is quite inconvenient, as it requires reconfiguration every time. Is it possible to fix this in the new cTrader update?
Hi there,
Unfortunately we cannot reproduce such a behavior in the latest version. Can you record a video capturing the entire UI area and the exact steps to reproduce the problem?
Best regards,
Panagiotis
(I apologize for my poor language skills) I want to see the latest open positions and the latest closed positions. To do this, they should be positioned at the top of the window - within the visible area. But when I switch windows, the sorting disappears...
I asked for a video capturing the entire UI area. The one you sent does not, hence we cannot see the broker and the cTrader version.
Best regards,
Panagiotis
After setting the sort order to descending, I noticed that when switching to another menu item and then returning, the set sorting is lost, which creates significant inconveniences. This problem is observed with all brokers and in all the latest versions of the cTrader platform.
When switching tabs, the configured settings are lost, which is quite inconvenient, as it requires reconfiguration every time. Is it possible to fix this in the new cTrader update?
Hi there,
Unfortunately we cannot reproduce such a behavior in the latest version. Can you record a video capturing the entire UI area and the exact steps to reproduce the problem?
Best regards,
Panagiotis
(I apologize for my poor language skills) I want to see the latest open positions and the latest closed positions. To do this, they should be positioned at the top of the window - within the visible area. But when I switch windows, the sorting disappears...
Vitali Gajdabrus
08 Jan 2024, 07:49
( Updated at: 08 Jan 2024, 07:52 )
RE: RE: RE: Issue with Selected Instrument Window Closing on Compilation in VS2022
When switching tabs, the configured settings are lost, which is quite inconvenient, as it requires reconfiguration every time. Is it possible to fix this in the new cTrader update?
I can scroll through the graph and see the volume. But, in order to see the volume, I need to scroll through the chart - although I could just look at it. And then what is the meaning of the image indicated by the arrow? And if this image is moved with the mouse, it will hide the volume again.
Vitali Gajdabrus
21 Aug 2020, 09:15
( Updated at: 21 Dec 2023, 09:22 )
RE:
PanagiotisCharalampous said:
Hi Vitali,
Can you please provide us the indicator code and the broker?
Broker Spotware.
I don't think it has anything to do with the broker.
It is problematic to send the code - there is a lot of garbage.
You suggested that the problem is possible due to my Chart.Draw...
When I have the opportunity, I will clarify the problem and check if the problem is broker-related.
I will report on the results.
Thank.
Vitali Gajdabrus
20 Aug 2020, 15:41
( Updated at: 21 Dec 2023, 09:22 )
RE:
Scaling crash in the smallest mode.
The price chart is built in one line and does not allow scrolling of the chart when switching the timeframe or instrument.
The problem exists on all versions of the cTrider (Beta and below) and all versions chart (standart, tick, renko, range).
Vitali Gajdabrus
05 Nov 2024, 16:59 ( Updated at: 05 Nov 2024, 18:21 )
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@Vitali Gajdabrus