PanagiotisChar
20 Sep 2023, 06:13

Maybe record a video demonstrating this, since all looks fine here

PanagiotisChar
20 Sep 2023, 06:11

Hi there,

If they then withdraw 10,000 so they are back to 10,000 do I still earn my 25% performance fees if I once again increased that 10,000 back up to 20,000 where they will withdraw another 10,000 again?

Yes

PanagiotisChar
19 Sep 2023, 06:54

RE: Ctrader down??

ibaman said: 

hi…. ctrader only run on my taskbar and refuse to put on screen…  i have been advised by broker to install the one with the broker label…. but i prefer the one without any….. from ctrader.com……… please advice

Please create a new thread and provide more information i.e. screenshots, videos etc

PanagiotisChar
18 Sep 2023, 08:24

I've explained that I'm experiencing this issue when running the hello world default script.

What is a hello world script? Could you at least share the code?

If I was a developer and multiple users reported this issue I would want to check it out rather than ignoring the report.

I am not the developer, I just tried to help you in my free time as a community member. It seems you do not want to help me to help you so apologies for bothering.

PanagiotisChar
18 Sep 2023, 05:29 ( Updated at: 21 Dec 2023, 09:23 )

Hi there,

Yes it does. Here it is

PanagiotisChar
18 Sep 2023, 05:28

Hi there,

Which exact commands are you looking for?

PanagiotisChar
18 Sep 2023, 05:27 ( Updated at: 21 Dec 2023, 09:23 )

The calculation seems correct. See below how it is roughly calculated

PanagiotisChar
17 Sep 2023, 05:29

You can as long as your broker offers services to Venezuelan citizens

PanagiotisChar
17 Sep 2023, 05:28

It's not only about your connection to the internet but the entire route to the server. Something can happen on between and packages can be lost

PanagiotisChar
17 Sep 2023, 05:25

RE: RE: Roi is incorrect

Transformers said: 

Spotware said: 

Deart trader,

Thank you for reporting this issue. The team is aware of it and we are working on resolving it.

Best regards,

 

When ROI will be fixed?

Today is seems like fixed

PanagiotisChar
17 Sep 2023, 05:25

I've shown a simple way to replicate the bug - so I'm not clear what you're objecting to?

You haven't. That is exactly what I am asking

Are you backtesting with extended runs of server ticks? Because that's where the issue occurs. 

Yes, no problem on my side

Also, as I've said, others are reporting the same problem.

Can you share a link?

It would be comforting if someone from the CTrader team responded. They don't seem to have a formal bug reporting system, so this is all we've got - hopefully they monitor the forum regularly?

Even if they respond, they will ask for the exact same info

PanagiotisChar
17 Sep 2023, 05:20

Hi there,

It seems like a problem with your graphics card, since it affects the whole display, not only cTrader.

PanagiotisChar
15 Sep 2023, 08:35 ( Updated at: 15 Sep 2023, 08:36 )

RE: Could not download history candles

noob7 said: 

@PanagiotisChar I found more info about issue. We did actualy get the date but it was after waiting around 8 minutes for it. Normally it works very fast we get data in matter of seconds but ocasionally we wait like 8 minutes. Is it a bug or thats the design?

Sounds like none of the two. Such issues can occasionally when you work over the internet 

PanagiotisChar
15 Sep 2023, 06:40

Hi there,

Just take the _donchianChannel.Bottom.Last(10) value. More generally use _donchianChannel.Bottom.Last(1 + offset)

PanagiotisChar
15 Sep 2023, 06:33

Hi Share4us,

It works fine for me. What exactly doesn't work?

PanagiotisChar
15 Sep 2023, 06:20

RE: RE: Bug? Performance issue with tick-data backtesting

scotpip said: 

Thanks for responding!

No need for my script - I think this is a generic bug.

To reproduce:

1. I created a new hello-world script and built it without alteration.
    
2. Ran EURUSD from 2014 - 2022 with server ticks.
    
3. From the point the progress bar stopped at the last tick to the point the Stop message was printed to the Log and the Run button was re-activated took very nearly 6 minutes. This is pretty extreme!

During this extended pause, the CTrader client was thrashing my CPU pretty hard. with a darky red High Power Usage flag in the Task Manager. It wasn't leaking memory.

I experience these extended pauses at the end of every tick-resolution run, whatever the script. The longer the run, the longer the pause.

I note that at least one other user has reported a similar issue in the forum.

As I've said, I have an HP Z-series workstation with Windows 10 Pro, 24 Xeon cores and 96 GB of memory, so it's not a client-side resource issue.

Seems to me that you have a significant issue on your side. I'd very much appreciate a fix.

I don't work for cTrader, I am just trying to help you. I have hundreds of cBots and it works fine on my cBots so it is not a general bug. If you want to be helped, you need to share the info requested. Else nobody will bother.

PanagiotisChar
15 Sep 2023, 06:16

The problem is at the same point. When the array is initialized and the index increases, then the array is again shorter than the index. Your solution is not appropriate, use a list instead

PanagiotisChar
14 Sep 2023, 06:36

Hi there,

In order to get assistance, you would need to share the following information

1. cBot code
2. cBot parameters
3. Backtesting parameters

PanagiotisChar
14 Sep 2023, 06:32 ( Updated at: 14 Sep 2023, 06:34 )

Hi there,

Your problem is probably here

            //Initialize source array
            if (sourceValue == null)
            {
                sourceValue = new double[index];
            }

            //Create index for source
            sourceValue[index] = GetIndiSet(index);

In C# indexing starts from 0. So the max index for an array with a length of index is index - 1.

PanagiotisChar
14 Sep 2023, 06:29 ( Updated at: 14 Sep 2023, 06:34 )

Hi Andy, 

The documentation has been moved here

https://help.ctrader.com/open-api/connection/