AlexC
12 Jan 2024, 22:03 ( Updated at: 13 Jan 2024, 07:55 )

RE: cTrader Cached Data not Available or Corrupted

PanagiotisCharalampous said: 

Hi there,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

Hello, I already made your recommendation and the error continues. I also followed the instructions in the video to report the error directly from the application. Thank you.

AlexC
02 Aug 2022, 15:09 ( Updated at: 21 Dec 2023, 09:22 )

RE:

Hello Panagiotis, yes I know thank you.
The problem is that in the new copies the Stop Loss is mandatory, and it has a minimum of $50 that cannot be zeroed, before there was an option to Delete the Stop Loss, it is necessary to place it again.
It's all very well that when creating copies, an Auto Stop Loss is set to $50, but it should be allowed for the user to remove it later when they deem it necessary.
Please see attached image.

PanagiotisCharalampous said:

Hi AlexC,

You can change your equity stop loss here

Best Regards,

Panagiotis 

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