gnomitrollxd
03 Aug 2022, 00:44

RE:

I already sended a troubleshooting.info.

Since the last update cTrader is lagging heavily rising the CPU and using a lot memory. Before the update everything was fine. The charts sometimes need ages to draw the indicators.
Today i realized that this was mostly occuring trading session Frankfurt New York. Right now with Wellington trading session the CPU and memory usage went down, but when i have Frankfurt and especially New York, it jumps heavily up to over 20-40% and everything slows down making it unable to trade. i don't know what happened after the last update, but this kind of CPU and lag issue seems to affect a lot of other people as i could see it in the Forum.

Kind regards

gnomitrollxd
02 Aug 2022, 02:05 ( Updated at: 02 Aug 2022, 02:06 )

RE:

I thought I managed to fix the lag issue by performing a clean install, and switching to the new multi-broker version, guess I spoke too soon, the lag has returned and it now takes roughly 2 minutes to load any data onto the chart, once the data finally loads it takes another few minutes for any chart drawings to load, our machines are using more CPU than previously.

That is the same issue i have since the update! CPU jumps up, it lags and takes ages for charts drawing! Before everything was fine!
Also the memory consumption is very high!

PanagiotisCharalampous said:

Hi CJF-Trading,

If the issue persists please send us some troubleshooting info quoting the link to this discussion.

Best Regards,

Panagiotis 

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