Replies

ctid4797769
22 Apr 2023, 14:59

RE:

Spotware said:

Dear trader,

Please send us some troubleshooting information the next time this happens. Also if you trust the source code, please try building it with AccessRights.FullAccess and let us know if this resolves the problem.

Best regards,

cTrader Team

Pretty smart IF you got the source code to the indicator, then else all indicators you bought don't work anymore. I'm so tired of this access issue 

 


@ctid4797769

ctid4797769
22 Apr 2023, 14:54

RE: RE: RE: RE:

Spotware said:

ctid4797769 said:

ctid4797769 said:

Spotware said:

Dear trader,

Do you still experience this problem using 4.6.2?

Best regards,

cTrader Team

It doesn't work for me to run all my bots with full access rights anymore. It was nice that we could quickly fix with this full access solution, but honestly, it's not serious that this error has been here since version 4.1 and we are now in 4.6.4 and the error is still here.

Whats the plan, is there anythin I can do on my PC to fix this. 

Thanks Dennis

I tryed with 4.6.4 it's the newest one?

 

Dear trader,

This issue happens on specific processors and environments. We do not have immediate plans to support those cases at the moment so you will need to use the FullAccess workaround at the moment.

Best regards,

cTrader Team 

It makes no sense. I had a fully functional environment working on my machine and after reinstalling all fucks up with ctrader. Same machine, same ctrader version


@ctid4797769

ctid4797769
22 Apr 2023, 14:54

RE: RE: RE: RE:

Spotware said:

ctid4797769 said:

ctid4797769 said:

Spotware said:

Dear trader,

Do you still experience this problem using 4.6.2?

Best regards,

cTrader Team

It doesn't work for me to run all my bots with full access rights anymore. It was nice that we could quickly fix with this full access solution, but honestly, it's not serious that this error has been here since version 4.1 and we are now in 4.6.4 and the error is still here.

Whats the plan, is there anythin I can do on my PC to fix this. 

Thanks Dennis

I tryed with 4.6.4 it's the newest one?

 

Dear trader,

This issue happens on specific processors and environments. We do not have immediate plans to support those cases at the moment so you will need to use the FullAccess workaround at the moment.

Best regards,

cTrader Team 

It makes no sense. I had a fully functional environment working on my machine and after reinstalling all fucks up with ctrader. Same machine, same ctrader version


@ctid4797769

ctid4797769
22 Apr 2023, 14:49

RE: RE:

ctid4797769 said:

Spotware said:

Dear trader,

Do you still experience this problem using 4.6.2?

Best regards,

cTrader Team

It doesn't work for me to run all my bots with full access rights anymore. It was nice that we could quickly fix with this full access solution, but honestly, it's not serious that this error has been here since version 4.1 and we are now in 4.6.4 and the error is still here.

Whats the plan, is there anythin I can do on my PC to fix this. 

Thanks Dennis

 

Can we expect any fix on this? You do a lot of nice development with the platform in general, but you need to keep some focus on fixing old errors, it is like three steps forward and 2 backward in my mind. The two steps backward cost an enormous of time as professional traders. Now with the Pepperstone update to 4.6.6 all my custom indicators stop working and it's the same problem with the access rights. Please fix the old backlog before your community are leaving for a better choice!  I see other people facing the same challenges 

 


@ctid4797769

ctid4797769
24 Mar 2023, 20:21

RE: RE:

ctid4797769 said:

Spotware said:

Dear trader,

Do you still experience this problem using 4.6.2?

Best regards,

cTrader Team

It doesn't work for me to run all my bots with full access rights anymore. It was nice that we could quickly fix with this full access solution, but honestly, it's not serious that this error has been here since version 4.1 and we are now in 4.6.4 and the error is still here.

Whats the plan, is there anythin I can do on my PC to fix this. 

Thanks Dennis

I tryed with 4.6.4 it's the newest one?

 


@ctid4797769

ctid4797769
10 Mar 2023, 13:23

RE:

Spotware said:

Dear trader,

Do you still experience this problem using 4.6.2?

Best regards,

cTrader Team

It doesn't work for me to run all my bots with full access rights anymore. It was nice that we could quickly fix with this full access solution, but honestly, it's not serious that this error has been here since version 4.1 and we are now in 4.6.4 and the error is still here.

Whats the plan, is there anythin I can do on my PC to fix this. 

Thanks Dennis

 


@ctid4797769

ctid4797769
27 Dec 2022, 14:12

RE:

Spotware said:

Dear trader,

Click on the link we provided above to see how to send troubleshooting information.

Best regards,

cTrader Team

I already did that twice with no feedback?

I did it again right now 27.12.2022 13:09 Local time here in Denmark

 


@ctid4797769

ctid4797769
22 Dec 2022, 21:05 ( Updated at: 21 Dec 2023, 09:23 )

RE:

Spotware said:

Dear trader,

Please send us some troubleshooting information the next time this happens. Please paste the link to this discussion inside the text box.

Best regards,

cTrader Team

What do you mean with troubleshooting information? I just installed the version 4.5.3.11223 and it's the same issue. I think I found something to look at. If I compile in .net 4 it works but changing to .net 6 it does not. 

Can it be an issue with the sdk here? But on the other hand it give no meaning since it's working on a nother machine with same settings...

 


@ctid4797769

ctid4797769
16 Jun 2022, 11:24

RE: RE: Any Australian brokers yet?

amusleh said:

ctid2514471 said:

Are any Australian brokers offering Desktop 4.2 as yet?
The Australian brokers just say "We offer cTrader" - But they don't specify which version.

The improvements here sound awesome, as a few of the improvements address issues that made me give up on my algorithmic trading ideas.

Hi,

All cTrader brokers will be updated to latest version eventually, we are rolling out version 4.2 slowly for all brokers.

 

Do we know who will be the first and a more specific when? There are key features we have been waiting for so I think everybody want to move :-)


@ctid4797769