dejesuscline9013053
04 Jun 2022, 06:00 ( Updated at: 21 Dec 2023, 09:22 )

RE:

roan.is said: ^{_{Slope 2 unblocked}}

Dear Panagiotis,

I have noticed this morning that the 5 min EURUSD chart with Heikin Ashi showed different candlesticks between Google Chrome and Firefox. Google Chrome showed a bullish candle and Firefox showed a bearish candle. This difference caused me to lose a trade and this inconsistency of the candles and price is something you need to fix asap please.

Please see the two screen shots below. I have drawn an arrow to the candlestick in question. (The screenshot says its 1 min chart but actually it is 5 min chart).

Thank you and kind regards,

Roan

Hi,

I also ave the same problem with my 2 browsers. They don't have the unified result. Would you mind check this problem for me as soon as possible?

Hope for your response. Thank you.