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kyosuke
02 Sep 2024, 10:51
( Updated at: 03 Sep 2024, 05:12 )
RE: Bot crash trubleshot
firemyst said:
See this thread as well, as I'm having similar issues that gives the same error, and am hoping Spotware is actually investigating it:
https://ctrader.com/forum/ctrader-algo/44559/#post-112763
Hi, my problem is that the bot crashes…then it starts again automatically after few seconds. Maybe you see it being still active for this reason?
@kyosuke
kyosuke
02 Sep 2024, 10:49
( Updated at: 03 Sep 2024, 05:12 )
RE: RE: RE: Bot crash trubleshot
PanagiotisCharalampous said:
kyosuke said:
PanagiotisCharalampous said:
Hi there,
Share your cBot code and send us some troubleshooting information the next time this happens. Please paste a link to this discussion inside the text box before you submit it.
Best regards,
Panagiotis
Ok sent…I sent it from another user's cTrader but please refer to me for follow up. Thanks you.
Hi there,
We need the troubleshooting for the session that experiences the problem. Can you please send it again?
Best regards,
Panagiotis
I've sent you the informations from the session which was recreated after the error…I think that's the only thing I could do, no? BTW, it's a randomic crash so I can't give you instructions on how to reproduce it…
@kyosuke
kyosuke
28 Aug 2024, 12:32
( Updated at: 29 Aug 2024, 05:15 )
RE: Bot crash trubleshot
PanagiotisCharalampous said:
Hi there,
Share your cBot code and send us some troubleshooting information the next time this happens. Please paste a link to this discussion inside the text box before you submit it.
Best regards,
Panagiotis
Ok sent…I sent it from another user's cTrader but please refer to me for follow up. Thanks you.
@kyosuke
kyosuke
01 Aug 2024, 13:12
RE: how to log a string into journal so that it saves on journal files?
PanagiotisCharalampous said:
Hi there,
If you are referring to the log, just use the Print("Write any string here") method.
Best regards,
Panagiotis
Correct me if I'm wrong: Print("") method ends up into “Algo” tab while I'm asking if is possibile to write in the “Journal” tab. Differences are:
- journal tab's logs is piled up by month while algo's ones are piled up by bot/indicator activation
- journal file path is always “C:\Users\username\Documents\cTrader\Journals\Spotware\Journal-YYYY-MM.txt” while algo file path is always unique per bot/indicator activation “C:\Users\username\Documents\cAlgo\Data\cBots\myBot\7c36a52f-2ab9-41db-a2c7-a5a2bfdb8c76\RealTime\log.txt” as I see a lot of UUIDs in the “myBot” folder
If there's no method to write into Journal logs, I'll obviusly go with the Algo logs…
@kyosuke
kyosuke
26 May 2024, 20:18
( Updated at: 27 May 2024, 05:21 )
RE: Indicators not showing in backtest
PanagiotisCharalampous said:
Hi there,
Can you record a video demonstrating this happening? Also could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
Panagiotis
sure, here you are:
it happens all the time…i'm sending the link of this post through the platform as per your indications
@kyosuke
kyosuke
03 Sep 2024, 05:49 ( Updated at: 03 Sep 2024, 08:48 )
RE: RE: RE: RE: RE: Bot crash trubleshot
PanagiotisCharalampous said:
how can you be confused? the bot is running on another user's cTrader and i sent you the data from there…is this so strange? and i posted the entire bot in the message box which opens pushing ctrl+alt+shift+t. I'm obviously not publishing it here publicly, how can you ask me to do this?!
@kyosuke