Lummy_Keen
09 Sep 2015, 16:17

RE:

Spotware said:

Dear Trader,

We see that you already received your commission.

Dear Spotware,

Thanks for your reply.

May i know how do i check and where do i check my commission?

Thank you

Lummy_Keen
09 Sep 2015, 15:08

RE:

Spotware said:

Dear Trader,

Mirrored Volume is the total volume of your strategy that was mirrored.

Dear Spotware,

Thanks for your reply.

If it was mirrored, then why am i not getting any commissions?

Thanks.

Lummy_Keen
09 Sep 2015, 09:54 ( Updated at: 21 Dec 2023, 09:20 )

RE:

Spotware said:

Dear Trader,

This could happen due to a number of variables. For example the mirroring traders don’t have enough margin to mirror those trades you are making. If they have other positions open or low leverage they won’t be able to mirror your trades despite cMirror telling you that they follow you.

But now according to the screenshot below, there are some mirrored volume, meaning the followers did follow my trades successfully isn't?

Lummy_Keen
08 Sep 2015, 05:38

and most importantly, why am i not credited commissions?

Lummy_Keen
03 Sep 2015, 04:41 ( Updated at: 21 Dec 2023, 09:20 )

Dear Spotware,

I do have followers and i did make some trades, but i wonder why didn't my follower copy my trades? In the red circle in the screenshot below, the mirrored volume is zero. Could you check?

Thank you.