Fx4U.net
23 May 2023, 14:51

RE:

Spotware said:

Dear Fx4U.net,

Can you please let us know your VPS provider?

Best regards,

cTrader Team

I have yet to see anyone contacting to resolve this issue. I think this is an unwarranted bug and they should be fixed as soon as possible

Fx4U.net
18 May 2023, 09:53

RE:

Spotware said:

Dear Fx4U.net,

Can you please let us know your VPS provider?

Best regards,

cTrader Team

To not waste time, You can contact me via https://t.me/vnfx4u/ I can provide User and Password for you to login to my VPS to check. I have 2 VPS 1 running AMD processor and 1 running Intel Xeon processor. They all have the same problem, also my customers have the same problem

Fx4U.net
18 May 2023, 04:17 ( Updated at: 21 Dec 2023, 09:23 )

RE:

Spotware said:

Dear Fx4U.net,

Please check with your VPS provider if your VPS is running on processors with ARM architecture. ARM processors are not supported by cTrader Desktop at the moment.

Best regards,

cTrader Team

No, the error occurs on both Intel Xeon E5 and AMD processors

Fx4U.net
16 May 2023, 14:57

RE:

Spotware said:

Dear Fx4U.net,

Can you please let us know your processor's architecture? Is it x86 or x64?

Best regards,

cTrader Team

 

Dear Ctrader team,
Error occurs with Windows Server 2012 R2 x64. It happens on many VPSs, not just my VPS

Regards,

Fx4U

Fx4U.net
15 May 2023, 12:11 ( Updated at: 15 May 2023, 15:23 )

RE:

firemyst said:

I have multiple bots and bot instances running on Windows Server 2012 that do not through errors whether full access or no access.

So the issue is something in your actual code, which nobody would be able to help with unless you're able to:

1) post your entire code or

2) debug and narrow it down to a certain section of code to post that or

3) post sample code that reproduces the issue

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using cAlgo.API;
using cAlgo.API.Collections;
using cAlgo.API.Indicators;
using cAlgo.API.Internals;

namespace cAlgo.Robots
{
    [Robot(AccessRights = AccessRights.None)]
    public class NewcBot2 : Robot
    {
        [Parameter(DefaultValue = "Hello world!")]
        public string Message { get; set; }

        protected override void OnStart()
        {
            // To learn more about cTrader Automate visit our Help Center:
            // https://help.ctrader.com/ctrader-automate

            Print(Message);
        }

        protected override void OnTick()
        {
            // Handle price updates here
        }

        protected override void OnStop()
        {
            // Handle cBot stop here
        }
    }
}

Just create new bots without any other code. Try running with more than 5 bots that do not give Full access permission, this error will occur

Fx4U.net
13 May 2023, 20:15 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE: RE: The bot's performance is significantly reduced when using version 4.7.7 compared to version 4.6.6

Fx4U.net said:

Spotware said:

Fx4U.net said:

Dear ctrader team,

Thank you for always working to perfect ctrader.
There seems to be something wrong with this version because when I run the same bot with the same data source, the results running at ctrader 4.7.7 are significantly reduced compared to version 4.6.6.

Checking Bot: http://fx4u.net/robots/gbpusd-m15-price-action/
Data source: Icmarkets Tick data

Please note this issue and if possible fix it in the next versions.

Regards

 

Dear trader,

Unfortunately we cannot use the provided cBot to reproduce the problem. Please provide us with the cBot's source code or with a cBot version that does not require full access.

Best regards,

cTrader Team

Dear ctrader Team,

I have removed the Full Access rights, please check again, there is a huge difference between the 2 versions of ctrader 4.6 and ctrader 4.7

Checking Bot: http://fx4u.net/robots/gbpusd-m15-price-action/
Data source: Icmarkets Tick data

Parameter setting:
Capital Management: Risk
Risk %:  2%
Other Parameters: Default

Backtesting results on ctrader 4.6 from 19/01/2014 to 12/05/2023

Backtesting results on ctrader 4.7 from 19/01/2014 to 12/05/2023

 

If you need more proof you can check with my other bots at http://fx4u.net/robots/. The results between the 2 versions are worrying about ctrader's reliability

I really hope you can fix it as soon as possible.

Thanks and best regards,

Fx4U

I found the cause. Because the Fractal indicator has been modified in ctrader version 4.7 and my bot uses this indicator.
Thank you very much for always working to improve ctrader better and better.
Regards,
Fx4U

Fx4U.net
13 May 2023, 20:15 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE: RE: The bot's performance is significantly reduced when using version 4.7.7 compared to version 4.6.6

Fx4U.net said:

Spotware said:

Fx4U.net said:

Dear ctrader team,

Thank you for always working to perfect ctrader.
There seems to be something wrong with this version because when I run the same bot with the same data source, the results running at ctrader 4.7.7 are significantly reduced compared to version 4.6.6.

Checking Bot: http://fx4u.net/robots/gbpusd-m15-price-action/
Data source: Icmarkets Tick data

Please note this issue and if possible fix it in the next versions.

Regards

 

Dear trader,

Unfortunately we cannot use the provided cBot to reproduce the problem. Please provide us with the cBot's source code or with a cBot version that does not require full access.

Best regards,

cTrader Team

Dear ctrader Team,

I have removed the Full Access rights, please check again, there is a huge difference between the 2 versions of ctrader 4.6 and ctrader 4.7

Checking Bot: http://fx4u.net/robots/gbpusd-m15-price-action/
Data source: Icmarkets Tick data

Parameter setting:
Capital Management: Risk
Risk %:  2%
Other Parameters: Default

Backtesting results on ctrader 4.6 from 19/01/2014 to 12/05/2023

Backtesting results on ctrader 4.7 from 19/01/2014 to 12/05/2023

 

If you need more proof you can check with my other bots at http://fx4u.net/robots/. The results between the 2 versions are worrying about ctrader's reliability

I really hope you can fix it as soon as possible.

Thanks and best regards,

Fx4U

I found the cause. Because the Fractal indicator has been modified in ctrader version 4.7 and my bot uses this indicator.
Thank you very much for always working to improve ctrader better and better.
Ragards,
Fx4U

Fx4U.net
13 May 2023, 08:28

RE: RE: The bot's performance is significantly reduced when using version 4.7.7 compared to version 4.6.6

Spotware said:

Fx4U.net said:

Dear ctrader team,

Thank you for always working to perfect ctrader.
There seems to be something wrong with this version because when I run the same bot with the same data source, the results running at ctrader 4.7.7 are significantly reduced compared to version 4.6.6.

Checking Bot: http://fx4u.net/robots/gbpusd-m15-price-action/
Data source: Icmarkets Tick data

Please note this issue and if possible fix it in the next versions.

Regards

 

Dear trader,

Unfortunately we cannot use the provided cBot to reproduce the problem. Please provide us with the cBot's source code or with a cBot version that does not require full access.

Best regards,

cTrader Team

Dear ctrader Team,

I have removed the Full Access rights, please check again, there is a huge difference between the 2 versions of ctrader 4.6 and ctrader 4.7

Checking Bot: http://fx4u.net/robots/gbpusd-m15-price-action/
Data source: Icmarkets Tick data

Parameter setting:
Capital Management: Risk
Risk %:  2%
Other Parameters: Default

Backtesting results on ctrader 4.6 from 19/01/2014 to 12/05/2023

Backtesting results on ctrader 4.7 from 19/01/2014 to 12/05/2023

If you need more proof you can check with my other bots at http://fx4u.net/robots/. The results between the 2 versions are worrying about ctrader's reliability

I really hope you can fix it as soon as possible.

Thanks and best regards,

Fx4U

Fx4U.net
30 Jan 2023, 10:09

RE:

Spotware said:

Dear trader,

Please share your cBot code so that we can investigate further.

Best Regards,

cTrader Team

Error occurred when backtesting cross currency pairs. For example GBPJPY, ctrader 4.6.2 will download the data of major currency pairs (USDJPY and GBPUSD) first and then download the data of the GBPJPY cross currency pair. If this is not the case please clear the data of major currency pairs before trying