m4trader4
01 Mar 2024, 15:31

RE: RE: Server Latency more than 1200 ms Proxy latency 65 ms

m4trader4 said: 

m4trader4 said: 

Have sent technical report with “Latency”

Another report with “Latency2” “Latency-2”

m4trader4
01 Mar 2024, 15:29

RE: Server Latency more than 1200 ms Proxy latency 65 ms

m4trader4 said: 

Have sent technical report with “Latency”

Another report with “Latency2” “Latency-2”

m4trader4
01 Mar 2024, 15:01

Have sent technical report with “Latency”

m4trader4
18 May 2023, 14:09

RE: RE:

m4trader4 said:

Spotware said:

Dear m4trader4,

We need the information we asked for in our previous post.

Best regards,

cTrader Team

Have sent email to community@ctrader.com with details

Regards

When will the resolution be provided?

m4trader4
18 May 2023, 14:07

RE:

Spotware said:

Dear m4trader4,

Thank you for sending us troubleshooting information. Our team has received it and they are investigating the issue.

Best regards,

cTrader Team

another troubleshooting submitted "connecting to a/c - 8"

m4trader4
16 May 2023, 19:29

RE: RE: RE:

m4trader4 said:

m4trader4 said:

m4trader4 said:

Dear CTrader Team,

Unable to login, cTrader gets struck with "Connecting to a/c..." , then after 2-3 attempts it gets connected, have reported technical issue with subject "connecting to a/c" "connecting to a/c - 2" "connecting to a/c - 3" "connecting to a/c - 4"

Regards

 

have reported technical issue "connecting to a/c - 5"

have reported technical issue with subject "connecting to a/c - 6"

have reported technical issue with subject "connecting to a/c - 7"

m4trader4
15 May 2023, 12:06

RE: RE:

m4trader4 said:

m4trader4 said:

Dear CTrader Team,

Unable to login, cTrader gets struck with "Connecting to a/c..." , then after 2-3 attempts it gets connected, have reported technical issue with subject "connecting to a/c" "connecting to a/c - 2" "connecting to a/c - 3" "connecting to a/c - 4"

Regards

 

have reported technical issue "connecting to a/c - 5"

have reported technical issue with subject "connecting to a/c - 6"

m4trader4
15 May 2023, 06:20

RE:

m4trader4 said:

Dear CTrader Team,

Unable to login, cTrader gets struck with "Connecting to a/c..." , then after 2-3 attempts it gets connected, have reported technical issue with subject "connecting to a/c" "connecting to a/c - 2" "connecting to a/c - 3" "connecting to a/c - 4"

Regards

 

have reported technical issue "connecting to a/c - 5"

m4trader4
08 May 2023, 13:34

RE:

Spotware said:

Dear m4trader4,

We need the information we asked for in our previous post.

Best regards,

cTrader Team

Have sent email to community@ctrader.com with details

Regards

m4trader4
06 May 2023, 16:41

Same issue has been reported check this thread

m4trader4
06 May 2023, 16:40

RE:

Dear CTrader Team

Now this is happening with 4.6.6 also, It is random i tried to produce output with the print statement of Symbol.PipValue, could not reproduce the same. But it happens randomly.

I am using Topfx, ftmo both are having same issue there is another user has reported the same issue. Its an annoying and costly issue as it is used for lot calculation, SL, TP and for other calculation.

m4trader4
03 May 2023, 09:10

RE:

Dear CTrader team,

Cannot share the cBot as its very huge, its only one variable SymPipValue = Symbol.pipvalue is assigned at the OnStart(), after that there is no modification/assignment to variable in the whole of cBot. Only the SymPipValue data is used for computation. Its very random across symbols, i cannot reproduce the same.

Regards

m4trader4
03 May 2023, 07:56

RE: RE:

The same cBot works fine in 4.6.6.15391, the issue is with 4.7

m4trader4
03 May 2023, 00:11

RE:

Same issue is reported by another user

m4trader4
26 Apr 2023, 12:54 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE:

Attached screen shot of error

m4trader4
26 Apr 2023, 12:40

RE:

It is an tick bar indicator getting server time, its not doing any USD to HKD or vice versa conversion, with all other symbols the same indicator is working fine

Regards

m4trader4
05 Oct 2022, 21:25

I agree. Without a stable product adding new features makes no sense neither its going to give any advantage over the competitor.

Also its like a black box where there is no road map of releases, users are in dark and sceptical with new release whether working cBot or Indicators will work or not. All the releases are forced upon. Please provide the release dates for each broker so that users are prepared and test it. Now a days the focus and energy is spent more on releases rather on trading.

For Renko brick and Range bars give a option for the user to specify the renko brick and range bar size rather than fixed size. Each broker has different lot sizes and different pip size (micro/nano)

m4trader4
29 Jul 2022, 10:49

RE: RE: RE: RE:

Dear Panagiotios

No update

Regards

Ahmed

m4trader4
29 Jul 2022, 10:47

RE:

Reported through CTrader with url

Regards

Ahmed

m4trader4
29 Jul 2022, 10:31

RE:

Dear Panagiotis

Have not faced any issue as of last update. Will do a manual check this weekend

Regards

Ahmed