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ctid554584

cTrader is not loading (different browsers)

cTrader Web
04 Aug 2021, 11:58
 2085
 15
Replies

ctid554584
10 Aug 2021, 14:03

Is there something special I have to pay attention?

@ctid554584

ctid554584
10 Aug 2021, 12:55

I checked the console, some errors are: bundle-vendor-connection.a4acd8191a1f41173eb7.js:1 WebSocket connection to 'wss://h55.p.ctrader.com:5034/' failed:

or:

WebSocket connection to '<URL>' failed: WebSocket is closed before the connection is established.
bundle-vendor.aa85c61729d3c0635f1e.js:165 [Violation] 'setInterval' handler took 296ms

Maybe FireWall?

@ctid554584

ctid554584
04 Aug 2021, 12:37

I tried a different computer: it is working fine. Somehow I have trubles since 3 days on my working pc.

@ctid554584

ctid554584
04 Aug 2021, 12:35

A first I see the Login-Form, after that it is only grey and two loading circles are moving in the middle (laoding animation). Nothing else...

@ctid554584

ctid554584
04 Aug 2021, 12:27

Yes I did... same result. also try to clean the cache. I'm using https://ct.icmarkets.com/

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