albert.isac94
07 Oct 2022, 11:26

RE:

Spotware said:

Dear traders,

It would be helpful if you could send us some troubleshooting information when this happens.

Best Regards

cTrader Team

It would be helpful to troubleshoot this issue. I at least, have submitted troubleshooting info yesterday a few times already.

Now trying to install the app again, not even reporting errors go through after I got the last message attached.

Looking forward to your solution asap

albert.isac94
06 Oct 2022, 23:42 ( Updated at: 21 Dec 2023, 09:22 )

same here

This problem started manifesting today for me as well.

I can't login on the desktop app. I tried an older version, but no luck. Web access is fine. I tried reinstalling the app but I can't even download it now. I can see traffic from the app to the internet. I have no firewall rules in place to block the traffic. Someone please investigate this issue. I am not fond of the web app. It does not have the same functionalities

albert.isac94
28 Jul 2022, 22:22

RE:

pantheljakob said:

I always have to keep my tablet on to take advanced profits which is really annoying!

I'd love to have the option to preset my trade with advanced take profits and breakeven distance