scottylace
12 Jun 2024, 05:41

Freezing issue still remains 😢

scottylace
11 Jun 2024, 10:01

I’ve upgraded to 5.0.25, haven’t encountered freezing yet but I’m expecting it at some point over the next few hours with the CBots running if it hasn’t been solved for you firemyst.

I‘ve reported a technical issue through the app anyway in case it reveals any useful information (i.e. developing memory leak) prior to the freeze actually occurring 

scottylace
06 Jun 2024, 11:45 ( Updated at: 06 Jun 2024, 13:53 )

RE: RE: My ctrader freeze when i'm using my cbot

PanagiotisCharalampous said: 

scottylace said: 

@firemyst thank you for sharing all of that information, I'm encountering a similar issue, running multiple instances (~6) of the same CBot seems to cause the app to completely freeze after 6 or so hours. The CBot logic hasn't changed since the 5.x.x version launches and it ran fine on previous versions with no issues

Hi scottylace,

Could you please also send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

CTrader completely freezes for me as well to the point where I have to kill it using Task Manager so it's not possible to report troubleshooting information through the app. I could try it before the app inevitably freezes if that's of any use? 

scottylace
05 Jun 2024, 12:09 ( Updated at: 06 Jun 2024, 10:17 )

@firemyst thank you for sharing all of that information, I'm encountering a similar issue, running multiple instances (~6) of the same CBot seems to cause the app to completely freeze after 6 or so hours. The CBot logic hasn't changed since the 5.x.x version launches and it ran fine on previous versions with no issues