Berrie
07 Feb 2021, 11:24

RE:

PanagiotisCharalampous said:

Hi Berrie,

I will let you know if we find a solution to this.

Best Regards,

Panagiotis 

Join us on Telegram 

I have noticed something: when I open cTrader and let the program run for a whole day and night, suddenly the charts work. When I restart it doesn't work anymore.

Maybe it can help find the bug?

Kind regards

Berrie

Berrie
04 Feb 2021, 15:10

RE:

PanagiotisCharalampous said:

Hi Berrie,

It does not seem related. I will forward the information to the product team, in case they can identify what is the problem.

Best Regards,

Panagiotis 

Join us on Telegram 

Will you keep me updated? 

Kind Regards

Berrie
04 Feb 2021, 11:57

RE:

PanagiotisCharalampous said:

Hi Berrie,

Did you create a new cTrader ID as well as per my instructions?

Best Regards,

Panagiotis 

Join us on Telegram 

Hi Panagiotis,

I did. This is my new ID, wich I created in the Beta version. I also noticed that cBots are'nt working properly, maybe it is related to the same problem?

For instance sample Martingale cBot.

It will start with a trade, when there is a loss or a win it should start a new trade. But it doesn't.

Kind regards,
Berrie