Can you please send us troubleshooting information the next time this happens? To do so, press Ctrl+Alt+Shift+T when in cTrader, paste the link to this discussion in the text box of the form that will appear and press submit.
Thank you, I have sorted it out, It seemed to be an error on the chart template, I deleted the template and selected default template instead. Restarted Ctrader, it was showing the chart data again and then I created a new saved chart template and it seems to be working fine now.
Steph87_FX
28 Jan 2021, 09:07
RE:
PanagiotisCharalampous said:
Thank you, I have sorted it out, It seemed to be an error on the chart template, I deleted the template and selected default template instead. Restarted Ctrader, it was showing the chart data again and then I created a new saved chart template and it seems to be working fine now.
@Steph87_FX