Jaffa
14 Nov 2024, 17:51

When selecting range bar charts, can you please also develop a custom range size?

Jaffa
14 Nov 2024, 17:50

When selecting range bar charts, can you please also develop a custom range size?

Jaffa
12 Nov 2024, 23:33

RE: RE: Customized chart

Jaffa said: 

Spotware said: 

Could you please specify what do you mean by saying "customized chart"?

When selecting range bar charts, can you please also develop a custom range size?

10.000 Barsize for BTC is too small to trade...

Jaffa
12 Nov 2024, 23:32

RE: Customized chart

Spotware said: 

Could you please specify what do you mean by saying "customized chart"?

When selecting range bar charts, can you please also develop a custom range size?

Jaffa
10 May 2024, 11:24 ( Updated at: 10 May 2024, 13:57 )

RE: RE: RE: Massive problems with new update. Objects freezing when you try to move by every tick in Live trading

PanagiotisCharalampous said: 

Jaffa said: 

Jaffa said: 

https://c.gmx.net/@329626503937525196/OXeOGb5dS1-zqDWuEu6Ntg

please try again. i´ve uploaded the file in mov and mp4. 

is there a solution to the problem? What can you do to make ctrader usable for trading again?

Hi there,

Unfortunately we still cannot access the video.

Best regards,

Panagiotis

that is quickly explained. When dragging objects, the process always stops at every tick. In addition, the objects do not move with the chart progression, but remain in the center of the image while the chart moves.

Jaffa
09 May 2024, 12:07 ( Updated at: 09 May 2024, 12:28 )

RE: Massive problems with new update. Objects freezing when you try to move by every tick in Live trading

Jaffa said: 

https://c.gmx.net/@329626503937525196/OXeOGb5dS1-zqDWuEu6Ntg

please try again. i´ve uploaded the file in mov and mp4. 

is there a solution to the problem? What can you do to make ctrader usable for trading again?

Jaffa
03 May 2024, 17:05 ( Updated at: 04 May 2024, 06:37 )

https://c.gmx.net/@329626503937525196/OXeOGb5dS1-zqDWuEu6Ntg

please try again. i´ve uploaded the file in mov and mp4. 

Jaffa
01 May 2024, 11:03 ( Updated at: 02 May 2024, 07:04 )

RE: Massive problems with new update. Objects freezing when you try to move by every tick in Live trading

PanagiotisCharalampous said: 

Hi there,

Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please share a video demonstrating this behavior and send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

ok, Videolink sended

Jaffa
01 May 2024, 09:11 ( Updated at: 02 May 2024, 07:04 )

RE: Massive problems with new update. Objects freezing when you try to move by every tick in Live trading

PanagiotisCharalampous said: 

Hi there,

Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please share a video demonstrating this behavior and send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

Videolink till 6.5.24:

https://c.gmx.net/@329626503937525196/OXeOGb5dS1-zqDWuEu6Ntg