Replies

Anka Software
03 Aug 2022, 10:20

RE:

PanagiotisCharalampous said:

Hi Vivek,

No there is not.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Hi Panagiotis,

   Can you take it as an enhancement request?

Vivek


@Anka Software

Anka Software
03 Aug 2022, 01:57

RE: maybe it already exists , frankly I do not know

paolo.panicali said:

Hi Vivek maybe it already exists, I have no idea.

bye.

Checked, it doesnt. Panagiotis, please respond.

 


@Anka Software

Anka Software
03 Aug 2022, 01:27

RE: also Symbol.VolumeInUnitsStep

Hi,

    Can we get an enhancement to Symbol class with a Category property added?

Vivek


@Anka Software

Anka Software
11 Aug 2021, 11:23

RE:

PanagiotisCharalampous said:

Hi Vivek,

This will be fixed in 4.2.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Hi Panagiotis, 

    What is the ETA for vs 4.2.

 

Regards

 

Vivek


@Anka Software

Anka Software
11 Aug 2021, 04:20

RE:

PanagiotisCharalampous said:

Hi lohzi97,

This seems to be a bug. I reported this to the product team and will be fixed in a future update. The correct values are the ones printed by the cBot.

Best Regards,

Panagiotis 

Join us on Telegram

Hi Panagiotis,

    Is this issue fixed. I have a similar problem with ATR indicator. Can provide sample code and screenshots.

Regards

Vivek

 


@Anka Software

Anka Software
08 Sep 2020, 00:13

RE:

PanagiotisCharalampous said:

Hi Takis,

This should have been fixed in the latest hotfix.

Best Regards,

Panagiotis 

Join us on Telegram

Hi,

    Problem is still present in the current version.

Regards

Vivek


@Anka Software

Anka Software
03 Jun 2020, 00:34

RE:

PanagiotisCharalampous said:

Hi Alex,

If you mean that the indicator line should change color based on direction, then this is not possible at the moment.

Best Regards,

Panagiotis

Hi Panagiotis,

     Any update on this in version 3.7??

Regards

Vivek


@Anka Software

Anka Software
28 May 2020, 19:26

RE:

PanagiotisCharalampous said:

Hi Vivek,

This is possible only with a netting account.

Best Regards,

Panagiotis 

Join us on Telegram

 

Dear Panagiotis,

    Thanks for the response.

    Needed your advice on implementing 'Advance Order Protection' ie multiple TP exits - https://spotware.com/ctrader/trading/ctrader-trading-platform.

    To implement the same functionality through cAlgo robot, in a 'non - netting' account, what are the options available to set up the TP exits in the server, instead of issuing market orders to do partial exits once the targets are reached.

Regards

Vivek

 


@Anka Software

Anka Software
19 Nov 2019, 09:34

Hi Panagiotis,

    Some indicators need larger number of bars, than the default loaded on a chart. In such cases the user has to scroll back to load more history. Having a configurable default history will help.

Regards

 

Vivek


@Anka Software

Anka Software
25 Oct 2019, 10:41

RE:

Panagiotis Charalampous said:

Hi Vivek,

Can you please send us your settings file to community@spotware.com? You can find it in C:\Users\User\AppData\Roaming\FxPro-cTrader\Settings. An immediate fix would be to delete your settngs file but you will lose all the local settings for this broker.

Best Regards,

Panagiotis

Mailed


@Anka Software

Anka Software
25 Oct 2019, 08:22 ( Updated at: 21 Dec 2023, 09:21 )

RE:

Panagiotis Charalampous said:

Hi Vivek,

Can you please send us some troubleshooting information when this happens (Ctrl+Alt+Shift+T). Paste the link to the discussion in the text box as well.

Best Regards,

Panagiotis

Hi P,

    The error occurs at cTrader startup itself. Screenshot of popup enclosed.  (Ctrl+Alt+Shift+T) does not bring up anything.

Regards

Vivek

 


@Anka Software

Anka Software
10 Apr 2019, 18:35

RE:

Panagiotis Charalampous said:

Hi GammaQuant,

Thanks for the links. There is a mention in one of them that you could use static collections to share variables between cBots but this is not possible. I assume that the person that suggested this never actually tried it. The reason that this cannot happen is that you cannot compile more than two cBots in the same dll. As a result, each cBot exists in a different dll and they cannot share variables between them. If you need to share information between cBots maybe you can consider reading and writing to a file accessible by both. Let me know if this suggestion helps.

Best Regards,

Panagiotis

Hi,

   One clarification - could multiple instances of same cBot, share a static variable?

 

Regards

Vivek


@Anka Software

Anka Software
10 Apr 2019, 16:46

protected override void OnStart()

       {

           //Events

           Positions.Modified += OnPositionModified;

           //blah blah blah

       }

  private void OnPositionModified(PositionModifiedEventArgs args)
        {
          ..
        }


@Anka Software

Anka Software
23 Nov 2017, 13:06

Dear Panagiotis,

     Code enclosed

 TradeResult result = null;
                    try
                    {
                        result = ModifyPosition(position, newSL, newProfit);
                    }
                    catch(Exception e)
                    {
                        Print("Could not modify position, due to " + result.Error.ToString() + ", " + e.StackTrace);
                    }

 

 

Regards

 

Vivek


@Anka Software

Anka Software
23 Nov 2017, 12:59

RE:

Panagiotis Charalampous said:

Hi Anka Software,

The best way to handle exceptions in C# is apply proper exception handling. You can read more about exception handling here or here. Let me know if this helps you.

Best Regards,

Panagiotis

 

Dear Panagiotis,

     Thanks, for your response. So a simple C# try / catch block will keep the robot running on 'EntityNotFound' error??


@Anka Software

Anka Software
10 Apr 2017, 12:21

RE:

Spotware said:

Hi Anka Software,

Account enabling/disabing functionality is only available through our backend application. In this case, since this funtionality is targeted to managers, you will need to use our backend APIs. In order to get access to these APIs, you will need to contact a broker that uses cTrader platform.

Ok will contact the brokers for access. However please share the links to your backend API's.


@Anka Software

Anka Software
10 Apr 2017, 12:03

RE:

Spotware said:

Hi Anka Software,

No there is no such function available from these APIs and it doesn't make much sense to exist either. Why would someone want to lock his own account?

 

Hi, 

    Was looking to implement a Risk Manager application, where a Manager can set up a permissable drawn down, which if crossed will close all positions and lock the account and prevent any further orders from going through.

 

Regards

 

Vivek


@Anka Software

Anka Software
28 Dec 2014, 16:28

RE: RE:

Can you provide examples / links of Robots using DrawLine?

Regards

Vivek


@Anka Software

Anka Software
06 Nov 2014, 21:41

Email Setup

Hi, 

   Can you provide the correct format for entering the SMTP server adderss and port number in Preferences->Email Settings. Am unable to setup the same for comcast.net (SMTP details available at http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/).

 

Thanks in advance.

 

Regards

Vivek


@Anka Software