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ashhulme89
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ashhulme89
14 Dec 2020, 11:40 ( Updated at: 21 Dec 2023, 09:22 )

RE:

kirsty.higgins said:

I’m following a strategy on ctrader and it seems only a select few account that are following have had positions closed in them yet the master account has not closed any positions and now my account is down due to closing negative trades without and equity stop place they have just automatically closed ?  

Hello

I have the same issue.

1. broker - ICmarkets

2. acc num 2039133

All the positions shown, apart from the bottom one, were not made by the strategy provider 

@ashhulme89

ashhulme89
14 Dec 2020, 11:24 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi bobscottbikes,

You need to provide us with the following information

  1. Your broker
  2. The account number from which you are following the strategy.
  3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

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Hi Panagiotis

I have the same issue.

1. broker - ICmarkets

2. acc num 2039133

All the positions shown, apart from the bottom one, were not made by the strategy provider 

 

@ashhulme89
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