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hrldias
23 Jun 2021, 20:56

RE:

broer.forex said:

Hello all,

I have created a CTRL+SCHIFT+ALT+T report for this. My problem: when I start Ctrader, the charts wil load one time, upon start. Then they freeze. When I zoom or move the chart I can see everything moving (like the scale and such) accept for the candle sticks. When Ctrader has loaded one hour time frame candles, it does not matter to what time frame I change, the candles remain the  same. Also changing them to dots or line, it remains te candle sticks wich were loaded upon  starting up. Also, there are no new candles forming. What am I missing? .Net FrameWork 8.4 is installed, I have no virusscanner, I am working on a new laptop (HP Probook 450 G8 - 27J10EA) I changed it to factory setting multiple times, deleted all HP programs wich were not mandated. Still no succes. On my other (much older) laptops cTrader version 3.8 works fine. What could it be? 

Processor: 11th Gen Intel Core i5-1135G7@2.40GHz.

OS: Microsoft Windows 10 Pro
Version 10.0.19042 Build 19042
 

Im having the exactly same issue of yours. This is quite a wired experience. My hardware is,

Processor: 11th gen Intel Core i5 - 1135G7 @ 2.4Ghz

OS: Win 10 Pro


@hrldias