ace6670
05 Mar 2021, 16:32 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi ace6670,

This is set by your broker and you can see it in your TradeWatch. See nelw

Best Regards,

Panagiotis 

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Ok. I see it in the Ctrader Windows App but not in Ctrader Copy website. Is there any way of changing it?

ace6670
05 Mar 2021, 16:16

RE:

PanagiotisCharalampous said:

Hi ace6670,

This means that your positions have been closed or partially closed because your margin reached the stop out level. So your positions were closed by the server.

Best Regards,

Panagiotis 

Join us on Telegram

Hi

Thanks for the reply. So the server decides the margin/stop out level?

ace6670
03 Dec 2020, 12:45

Hi Panagiotis 

Is there an option to set your stop out margin level or is it something decided by the Strategy provider or is it automated? I can only see an option to set equity stop loss. If there is an option, could you point me towards it?

Also, I noticed a disparity between the number & volume of closed positions in my account that do not match the strategy providers'. Does the system close parts of open positions as opposed to the whole position to bring to within margin levels?

I know that ultimately this was caused by the Strategy provider overexposing themselves & as a copier you expose yourself to the risk by deciding to copy but the above questions would be helpful to me to avoid the same mistakes in the future,

Thanks

ace6670
03 Dec 2020, 11:49

It's really frustrating because as a copier you sometimes putting in 1000s & the provider understandbly keeps a smaller balance but you take the biggest hit when it goes wrong(which I'm always prepared for)  whilst they may lose a few 100s after making 10,000s.

I lost 90% of my account in 5 minutes due to cServer stop out & had to manually stop copying otherwise I would have nothing at all left. What's strange is that their profile says they 'use very low risk-low return.', which until yesterday was somewhat accurate if you look at the trading history & I looked at their past ROI & position history which it all looked ok for the past few months.

Why they suddenly decided to be so overexposed boggles the mind as they had a pretty stable, profitable copier base & funds & they just now threw all that out the window though I can't say for what reason.

It's a shame because they were one of the very few stable strategy providers & now will be relegated to a 'stay away' list.

Sorry for all those like me who had so much blown away in so little time :(