zossles
05 Nov 2024, 05:29

RE: RE: RE: RE: RE: RE: When a bot was "unexpectedly terminated", cTrader shows the bot as still running

PanagiotisCharalampous said: 

firemyst said: 

Is this issues resolved in the 5.0.40 release? 

No it's not resolved yet

zossles
10 Oct 2024, 11:54

RE: RE: When a bot was "unexpectedly terminated", cTrader shows the bot as still running

PanagiotisCharalampous said: 

 

Hi firemyst,

We were able to reproduce this some days ago and we are working on a solution.

Best regards,

Panagiotis

It's still happening for us. Any ETA's on a fix? Another week? Month? 

zossles
25 Sep 2024, 05:47

RE: When a bot was "unexpectedly terminated", cTrader shows the bot as still running

PanagiotisCharalampous said: 

Hi firemyst,

I did not write that this does not happen, I wrote that we are not able to reproduce the "unexpectedly terminated" message on our machines on your VPS either. If we cannot reproduce it, then we cannot easily spot the problem. Also we cannot spend unlimited hours waiting for one user's problem to happen again. If you are able to isolate exact steps that will allow us to consistently reproduce this behavior, we are happy to have another look. Else it is a low priority issue and we will fix it if we stumble on it in another occasion. 

Best regards,

Panagiotis

 

Any updates on this issue? It's affecting us on our VPS as well. cTrader keeps “losing touch” with running bot instances as described in this thread. We discovered this two weeks ago when we were wondering why our bots weren't taking trades they were supposed to. They just “stopped” logging anything, but cTrader still showed them as running.

zossles
04 Sep 2020, 05:38

RE: RE: Platform updates

Symposium said:

firemyst said:

 

TWB: you missed the point. The number of indicators is irrelevant. It's the number of clicks users have to go through now for indicators cTrader doesn't allow you to click on to remove, that provides valuable information or functionality cTrader lacks.

Let's say you have just two indicators. Or better yet, let's just say one. Use the example one I linked to above.

Add it to your chart.

Now see how you can delete it without going through an indicator's menu.

I rest my case.

There are numerous indicators out there like this people use.

It now takes more time for users to accomplish the same action than previously.

That's not good UI design principles.

PS: if you think Trading View is the only other app, you obviously haven't looked at Pro Real Time or ThinkTrader. :-)

 

Firemyst..... Why are you going all the way to in to the object manager panel?

You do realise that if you <Right Click> on the Indicator on the Chart.... BB, PSAR, Supertrend..... it opens up the Indicator's settings/Parameter popup and you can delete it from the new button added to this panel...... 2 clicks of your mouse...   

No need to go anywhere near the OMP...... I can clear 6 Indicators in less than 7 seconds.....

If Pro Real Trader and ThinkTrader are so superior..... why are you using Ctrader??

Tradingview has the benefit of the traders, ideas, information ecosphere....

@Symposium, you missed @Firemyst's point, so let me stress it for you:

Not all indicators and chart objects have this ability.

You obviously didn't try the example he/she/they provided a link to.

I have multiple such indicators on my charts where we cannot "right-click" to edit the properties or remove them.

@Spotware / @Panagiotis, I agree and think this new "extra click" is quite clunky and should be reverted back.

Other ideas to improve it:

1) break out the "chart objects" and "indicators" into 2 separate buttons

2) make each button an optional display like you've done with the "time frames" (we can tick and untick which ones we want displayed).

or

3) Combine the "hide all drawings" button with the "drawings" functionality, and keep the "indicators" button separate like it was in the previous version because it makes no sense to have mix/match functionality related to "drawings" with "indicators" when you already have a separate button to perform action related to drawings. So combine the functionality related to "drawings" in one button, and put back the single "indicators" button from v3.7.

Cheers.