karopega2
06 Sep 2020, 12:58

found it - solved

karopega2
16 Aug 2020, 16:37

RE:

PanagiotisCharalampous said:

Hi karopega,

You can only access your live accounts using your broker's cTrader applications.

Best Regards,

Panagiotis 

Join us on Telegram

Right ok. I am using IC Markets, and as far as I can see, the latest version they use is 3.7. The one you refer to in the link is the 3.8 Beta. I would then assume that until 3.8 has come out of beta and is released to IC Markets, it would not be available for live accounts, and hence also that my original question related to locking of resistance lines cannot be resolved until 3.8 is released. Is that correctly understood?

karopega2
28 Jul 2020, 09:44

RE:

mag2kus said:

I had the same problem as you. Your broker should be able to unlink them. They unlinked mine no issues.

I am having same issue. IC Markets say that cannot identify the email address and refer to Spotware. Spotware seems to not have a personalized helpdesk. Issue I am having is that when I log into Ctrader 3.8 Beta, it logs in with my demo account and I am unable to choose the live account (which I can then only access with web version or 3.7). Very strange stuff. 

I probably will end up creating an entirely new account, as annoying as it is and then have the previous one deleted.

karopega2
27 Jul 2020, 23:27

RE:

PanagiotisCharalampous said:

Hi karopega,

This version is available in the latest version of cTrader.

Best Regards,

Panagiotis 

Join us on Telegram

 

 

Hm, when I log in, it only logs me in with my demo account and not with my live account... why is that?