Replies

ctid2151927
03 Dec 2020, 18:06 ( Updated at: 03 Dec 2020, 18:37 )

RE:

PanagiotisCharalampous said:

Dear ctid2151927

Your question was if you will be charged fees before you start copying again the strategy and I answered, no you will not until you restart copying the strategy. My answer was specific to your question. You did not ask about withdrawals so my answer was not covering that case. Apologies if this was not clear. Based on the previous method of calculating the fees, they will be charged on withdrawal as well.  We replied and explained why this happened and what changes we had planned to make for this behavior. This behavior has changed since this occurred and does not apply any more on cTrader Copy. But your fees were calculated based on the previous method and will be deducted on withdrawal.

Best Regards,

Panagiotis 

Join us on Telegram 

Dear PanagiotisCharalampous,

1.Thanks for such a funny reply. Why blame my question. When I asked about the charge, everyone should know better that it cover the withdraw as well because the system doesn't charge when restart copy for sure. I've ask if "the copier didn't restart copy, will the system charge 30% to the profit made before or not". And I didn't restart copy.

 

2. You said the behavior have changed. Is that mean I've pointed out the leak? But you still don't want to correct the mistake the system make before.
 

3. I don't think you reply my last question on the thread and now I know why. You can't come up with a good reason, don't you?

I know that you may think that the amount of money that we are arguing is very small but the more important ​is about  precision of the system and honesty.
Now I've dediced  that I should stay away.
 


@ctid2151927

ctid2151927
03 Dec 2020, 15:36 ( Updated at: 21 Dec 2023, 09:22 )

RE: RE:

 

Dear PanagiotisCharalampous,

Did you really reply me, I don't think so. If you please take a look once again and if you can explain to me that it's correct I own you a big apology.
Otherwise you own me a bigger one since I've been waiting for a long time.



 Account# 1126424  Started 4th of July deposite 159.83 with free copy fee. On the Jul 22nd. The strategy provider stop, The balance become 281.84 total so the profit made is $122.1.  I can not restart copy for sure since the Stable1 change copy rule to $500 minimum requirement and 30% performance fee. But as you can see in my screen capture, to remove the fund I've to pay $36.6 (30%of $122.1). Do you still say that deduction is correct?



@ctid2151927

ctid2151927
03 Dec 2020, 13:52 ( Updated at: 03 Dec 2020, 14:44 )

Dont waste you time arguing here

 

Dear theFXlonglunch.

Don't waste your time argue with him. I have evidence to point out what they did is wrong but Mr 
PanagiotisCharalampous walk away with no shame by just ignore my thread.
I think all we can do is just stay away from ctrader.


Just in case you pretend not to remember the case.
here it is

 

Until now I still didn't withdraw the money from that acc#1126424.


@ctid2151927

ctid2151927
06 Sep 2020, 19:22 ( Updated at: 21 Dec 2023, 09:22 )

RE: RE:

ctid2151927 said:

PanagiotisCharalampous said:

Hi ctid2151927,

 The copier didn't restart copy. Will the system charge 30% to the profit make before or not? 

 No. The fee will only be charged when the follower restarts following the strategy.

Best Regards,

Panagiotis 

Join us on Telegram

 

 PanagiotisCharalampous said:

Hi ctid2151927,

 The copier didn't restart copy. Will the system charge 30% to the profit make before or not? 

 No. The fee will only be charged when the follower restarts following the strategy.

Best Regards,

Panagiotis 

Join us on Telegram

 

Dear Panagiotis

Please watch the VIDEO above and consider whether your system faulty charged the performance fee. If you and watch it well, eye opened and investigate without the bias that your system work perfectly. You should be able to see that there is a big leak in your system. I will point out the mistake in the system and hope you will pay enough attention.



I'm using IC Market 

1. Account# 1126424  Started 4th of July deposite 159.83 with free copy fee. On the Jul 22nd. The strategy provider stop, The balance become 281.84 total so the profit made is $122.1.  I can not restart copy for sure since the Stable1 change copy rule to $500 minimum requirement and 30% performance fee. But as you can see in my screen capture, to remove the fund I've to pay $36.6 (30%of $122.1). Do you still say that deduction is correct?

 

 

2. account#  1134715  start copy on July 20th to July 21st balance $100. Then Stable1 stop copy balance become $106, about $6 profit made. Also the same this account didn't restart copy for sure due to insufficient fund. I have already removed the fund got 30% deduction. 




*** I want to point out 2 things***

1. There is a big leak in your system. And you try to cover it by saying that it had been investigated and everything is correct. As you can see now, no matter that the customer restart copy or not, you will charger 30% anyway with is not on the agreement. If I were you I'd correct the mistake that require by copier. The loss is not only the money you take by faulty performance fee deduction but also the loss of time to argue with you. And if you realized correctly at first, we could have more copying equity to earn more.



**********************
2. If you still insist that everything is correct. If someone try to be a smart ass provider. Then he will offer free copy as first, if the strategy lose the money, all the loss will be absorb and paid by the copier. But if the strategy make good profit, the he will stop and change the performance fee. You perfect system will charge apply the fee to all the profit made by this strategy.

If you still don't understand ask someone else that is not your or our side to step-in and discuss what is the thought.

if you need more information my email is procorner@gmail.com
my phone# is +66816569522

Please Answer my question

Since you said that if we didn't restart copy then the fee will not be charged. 
But the system didn't work as you said.

I've been waiting more than a month now.
 


@ctid2151927

ctid2151927
04 Aug 2020, 17:35

Dear Kobit,


From what you wrote:

********
"I would like to remind you that Stable1 had an account "for free" until July 22, then he changed to this 30% and only from then on should be charged a management fee and payout only after a month, August 22, and only for this month.
Taking our money straight away for the entire period backward was wrong."
********

I truly agreed on this the performance fee should be realized on August 21-22. But from what I have experience til now, I don't think Ctrader will be responsible on this. Some actions should be  made a long time ago. It's Ok if the system have some bugs but when they got informed. The investigation and action should be made ASAP. Which they didn't. But right now I think that someone might have planed to steal our money. 

Right now I don't think I will get money back but I will wait for final answer and use it to warn people not to be preyed by such a system like this.
 

 

Yong
 


@ctid2151927

ctid2151927
04 Aug 2020, 09:39

Dear Kobit and everyone,

 

Please read that thread above and support my idea if you agree.
I have some evidence to lead that Ctrader Copy have a big leak and need to return money to copier

Your sincerely,

Yong


@ctid2151927

ctid2151927
04 Aug 2020, 09:33 ( Updated at: 21 Dec 2023, 09:22 )

3. Account# 3804886 Demo account

Start copy Jul 5 balance $100 on Jul 22nd the balance become $193.96. When I remove fund. 28.19 was charged. How could you say this is correct charge.
If you still insist that the fee charge correct, we want to tell that you that we feel like get robbed by someone
 
 


@ctid2151927

ctid2151927
03 Aug 2020, 18:34

RE:

PanagiotisCharalampous said:

Hi ctid2151927,

 The copier didn't restart copy. Will the system charge 30% to the profit make before or not? 

 No. The fee will only be charged when the follower restarts following the strategy.

Best Regards,

Panagiotis 

Join us on Telegram

 

 PanagiotisCharalampous said:

Hi ctid2151927,

 The copier didn't restart copy. Will the system charge 30% to the profit make before or not? 

 No. The fee will only be charged when the follower restarts following the strategy.

Best Regards,

Panagiotis 

Join us on Telegram

 

Dear Panagiotis

Please watch the VIDEO above and consider whether your system faulty charged the performance fee. If you and watch it well, eye opened and investigate without the bias that your system work perfectly. You should be able to see that there is a big leak in your system. I will point out the mistake in the system and hope you will pay enough attention.



I'm using IC Market 

1. Account# 1126424  Started 4th of July deposite 159.83 with free copy fee. On the Jul 22nd. The strategy provider stop, The balance become 281.84 total so the profit made is $122.1.  I can not restart copy for sure since the Stable1 change copy rule to $500 minimum requirement and 30% performance fee. But as you can see in my screen capture, to remove the fund I've to pay $36.6 (30%of $122.1). Do you still say that deduction is correct?

 

 

2. account#  1134715  start copy on July 20th to July 21st balance $100. Then Stable1 stop copy balance become $106, about $6 profit made. Also the same this account didn't restart copy for sure due to insufficient fund. I have already removed the fund got 30% deduction. 




*** I want to point out 2 things***

1. There is a big leak in your system. And you try to cover it by saying that it had been investigated and everything is correct. As you can see now, no matter that the customer restart copy or not, you will charger 30% anyway with is not on the agreement. If I were you I'd correct the mistake that require by copier. The loss is not only the money you take by faulty performance fee deduction but also the loss of time to argue with you. And if you realized correctly at first, we could have more copying equity to earn more.



**********************
2. If you still insist that everything is correct. If someone try to be a smart ass provider. Then he will offer free copy as first, if the strategy lose the money, all the loss will be absorb and paid by the copier. But if the strategy make good profit, the he will stop and change the performance fee. You perfect system will charge apply the fee to all the profit made by this strategy.

If you still don't understand ask someone else that is not your or our side to step-in and discuss what is the thought.

if you need more information my email is procorner@gmail.com
my phone# is +66816569522


@ctid2151927