wcgrima
23 May 2024, 04:18 ( Updated at: 23 May 2024, 05:07 )

RE: RE: RE: 5.0.21

PanagiotisCharalampous said: 

wcgrima said: 

PanagiotisCharalampous said: 

Dear Wayne,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis

 Yes I have aready done so and have not had a response for a while so I posted here on the forum. 

 

Did you paste a link to this discussion inside the text box before you submit it?

This is an absolute joke of a help desk. This issue still has not been resolved and it seems impossible to call someone and speak to a human.
I rate CTrader platform as one of the best however this experience has left a sour taste.

wcgrima
22 May 2024, 00:15 ( Updated at: 22 May 2024, 05:19 )

RE: 5.0.21

PanagiotisCharalampous said: 

Dear Wayne,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis

 Yes I have aready done so and have not had a response for a while so I posted here on the forum. 

wcgrima
22 May 2024, 00:13 ( Updated at: 22 May 2024, 05:19 )

RE: 5.0.21

wcgrima
05 Aug 2020, 03:23

Yes this is needed