TommyDee
17 Oct 2023, 11:34

overlay charts

2023 is ending soon.
Any news on this from the developers?

TommyDee
23 Sep 2023, 11:23 ( Updated at: 25 Sep 2023, 05:20 )

RE: Trade statistics disappear randomly.

Spotware said: 

Dear trader,

Thank you for reporting this issue. The next time this happens, please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

cTrader Team

 

The report has been submitted as per your request.
Thank you for your immediate response.

Best Regards,
 
By the way, the latest version of cTrader Android Mobile App is fantastic and looks amazing! Congratulations!

TommyDee
09 Nov 2022, 12:13

Disable Market Sentiment Indication

1) Right click on your chart
2) Select Viewing Options from the drop down menu
3) Then uncheck Market Sentiment.

You're done!
 

No go... Have you do it ?

Good day!
Yes I have done it and it works.

Please look at the center image below.

The first image has the sentiment indicator enabled.

Now I will deactivate the indicator following the steps I outlined in my original reply.

1) Right click on an empty spot on the chart that you want to disable the sentiment indicator...

A menu will pop-up like so....

From the menu select Viewing Options

Once you select Viewing Options another menu will be displayed and on the bottom there is a checked selection for Market Sentiment

Uncheck that (this will hide the Sentiment indicator ONLY ON THIS CHART)

OK So now you will notice that the sentiment indicator is no longer shown on this specific chart...

I hope this helped

Have a great day!

TommyDee
07 Nov 2022, 00:53 ( Updated at: 21 Dec 2023, 09:23 )

RE: Market Sentiment

Moongirl said:

Eliminate market participants

Hello,

How do I turn off the market participants under the buy sell button in the order window ?

It disturbs enormously ! All Psyche !!!

Thanx

cc

 

1) Right click on your chart
2) Select Viewing Options from the drop down menu
3) Then uncheck Market Sentiment.

You're done!
 

TommyDee
07 Nov 2022, 00:47

RE: RE: No one's listening

Nickk said:

ctid1934331 said:

Two years later, and still no answer....

Well, there are already a lot of great working volume profile indicators made for cTrader. I totally get it in this case that Spotware has priorities on other things.

1) Nickk allow me to disagree with your statement.
There aren't ANY "great working volume profile indicators". That is not a true statement.
And of course we are not talking about the ones charging $20/month!
The ones that are free are buggy and not ready for prime time.
I'm obviously grateful towards all the individuals that have been developing / converting indicators and cbots, because they have been devoting their time and are putting in a lot of effort without charging a single dime to help our trading community, And yes, many of the indicators that have been converted for cTrader, perform quite good. 

2) IMHO Spotware's priorities should be the needs of their clients/users. Yes we are seeing updates once in a while but not frequent enough.

3) I have asked for a simple percentage indicator for over two years and no one from their software development team has listened. 

4) Same issue with a footprint - order flow chart indicator that is able to combine volume profile.

These are must have trading tools that are not part of the cTrader platform, but the competition does offer them.

TommyDee
04 Nov 2022, 20:31 ( Updated at: 21 Dec 2023, 09:23 )

Agreed!

There's a great implementation of what you have described here:

Footprint Chart

but unfortunately it's not for our platform. I hope cTrader's developers can implement this soon.

TommyDee
30 Oct 2022, 22:02

No one's listening

Two years later, and still no answer....

TommyDee
11 Nov 2021, 18:25

RE: targeted to cryptocurrency exchanges

PanagiotisCharalampous said:

Ηι drayzen,

cTrader is a platform for CFD contracts which is a different market in many ways than exchanges. We already have an exchange product called cExchange which has a similar interface to cTrader and it is targeted to cryptocurrency exchanges.

Best Regards,

Panagiotis

Which crypto exchanges use cExchange ?

TommyDee
02 Apr 2021, 14:56 ( Updated at: 02 Apr 2021, 15:21 )

RE:

PanagiotisCharalampous said:

Dear all,

You might find this indicator helpful.

Best Regards,

Panagiotis 

Join us on Telegram

 

TommyDee
02 Apr 2021, 14:53

RE: we already have pips but we need percentage.

Daniel.Bakhsheshi said:

a ruler similar to trading view one to calculate the percentage

The percentage must be included!

It's so simple to implement, (on the crosshair as well).
I have no idea why they haven't done this in such a long time! 

TommyDee
04 Jun 2020, 13:42

RE:

PanagiotisCharalampous said:

Hi again,

We received your latest troubleshooting information and we managed to reproduce the issue. We are working on a fix.

Best Regards,

Panagiotis 

Join us on Telegram

Good day Mr. Charalampous,

Indeed this is great news. I'm sure your competent software development team will address this issue promptly.
Have a great day.
 

TommyDee
03 Jun 2020, 11:49 ( Updated at: 21 Dec 2023, 09:22 )

RE: Freezing charts

PanagiotisCharalampous said:

Hi,

We received your troubleshooting information and it seems you are using a lot of custom indicators and that could be the cause of the problem. Please remove all indicators let us know if the freeze still happens. If not, then you will need to send us your indicators so that we can reproduce this issue internally.

Best Regards,

Panagiotis 

Join us on Telegram

Thank you for your reply.
I'm using only 3 indicators (Williams %R, Directional Movement System & Linear Regression Slope) and as I open a new chart on a separate window it still freezes and I cannot close the new window.
Where do I send these 3 indicators so you can check out this issue.
I cannot use cTrader for trading this way, it's just nerve wracking...

Thank you

TommyDee
18 May 2020, 15:20

RE:

PanagiotisCharalampous said:

Hi there,

I need exact links to the issues you think are the same to check if this is something we know about, if they have been resolved of if this is a new issue. We cannot reproduce such a behavior therefore we will need more information.

Best Regards,

Panagiotis 

Join us on Telegram

Thank you for your immediate reply.
I see what you mean.
I would not know if the issues are the same, so as I mentioned in my initial communication I have sent the troubleshooting information by pressing Shift+Ctrl+Alt+T so maybe you'll be able to further troubleshoot from the report.
Unfortunately the window that opens to submit the report only allows 2 lines of text.... so I couldn't fully describe the issue that I was having with full details.
As per the exact links that you have requested here they are:
/forum/ctrader-support/13068
/forum/ctrader-support/4734
/forum/ctrader-support/5142
I'll be more than happy to run any further tests should you so require.

Thank you

TommyDee
18 May 2020, 14:34

RE:

PanagiotisCharalampous said:

Hi there,

Thanks for reporting this behavior. Can you please provide us links to the older forum posts you are referring to so that we can check which issue is it about?

Best Regards,

Panagiotis 

Join us on Telegram

 

Thank you for your reply.

Of course I can provide links to older similar issues.
Just go to this page 

https://ctrader.com/search

and type "chart freezes" on the search query.

The problem I'm having is that when I open a new chart (alone on separate window and a separate monitor) while having the cTrader program running on my main monitor, after an undetermined time period the chart just freezes and I cannot refresh or close the window.
In order to get it to close I must exit cTrader completely and re-start it.

Thank you