Replies

Al1nuX
16 Jun 2020, 18:28

RE:

PanagiotisCharalampous said:

Hi Al1nuX,

You can post your suggestion in the Suggestions section. In the meanwhile, you can consider disabling Single-Tap option in Settings > Quick Trade to avoid such issues.

Best Regards,

Panagiotis 

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I have already posted about this a while ago without any change.

It is not a suggestion, it is a an important issue that is affecting the trading.

I don't want to disable the quick trading , I need it to be fixed. Many users are using the quick trading. Disabling it is not a solution. 

Regards 


@Al1nuX

Al1nuX
10 Mar 2020, 14:31

Thanks for the reply,

It is not really bad, but there is a problem when you try to change the middle section with your thumb  between the two buttons, Where the lot size selection menu is located.

What happens is you hit the buy button instead of selecting the lot size, I think adjusting the sensitive area around that location will solve this issue. I like cTrader very much and I think it is a great platform with potential. It would be great if you also add the pivot point indicator and more indicators.

I hope that you fix this issue which is very important as soon as possible. It happened to me many times that I'm afraid now to try to select the lot size, but it is needed for quick buy while checking the charts.

 

Regards


@Al1nuX

Al1nuX
07 Mar 2020, 04:30

Thanks for the reply,

I don't want to switch off the quick trade option.

The problem is that when you try to select a lot size you can hit the buy button with your finger and initiate a trade insted of selecting a lot size. It happened to me many times and it costs the trader money. It's a design issue and a problem that has to be fixed. The layout or the touch sensitive area should be adjusted.

I hope that you try and fix this issue.

Regards 


@Al1nuX