Stoyan
01 Jun 2020, 01:45

ctrader web update

Is there a way I can use previous web app? the time it takes to refresh my charts, open a position, close, change, etc. is killing me.

You should not ask for a web collab before you test it yourself. And I am quite disappointed that you blocked my friendly question in Telegram

Stoyan
23 Apr 2020, 19:14

RE:

PanagiotisCharalampous said:

Hi byStoyan,

Can we arrange a TeamViewer session with a QA engineer to inspect your computer? You can contact us at community@spotware.com.

Best Regards,

Panagiotis 

Join us on Telegram

Thank you Panagiotis, just id so.

Stoyan
23 Apr 2020, 13:11

RE:

PanagiotisCharalampous said:

Hi byStoyan,

Try clearing your browser cache (Ctrl+F5) and let us know if the charts are reset.

Best Regards,

Panagiotis 

Join us on Telegram

 

Thank you. CTRL+F5 didn't help on Windows under Firefox. I tried also Opera on same Windows machine and got same behavior. For some reason Chrome is giving me problems over time. Working fine for weeks or months and then stops and there is nothing I can do about it.

Below are my results on MAC OS with Firefox and Safari.

Also tested under different workspace. Got same result.

Stoyan
23 Apr 2020, 01:06

I cannot find a way to reset the layout. Not possible to drag and resize charts. They stick there like there is a magnet.