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urai
16 Dec 2019, 11:32
RE:
PanagiotisCharalampous said:
Hi pooria222222,
Your example is a bit over exaggerated. When your account receives the deposit from your fees, your followers subaccounts will be adjusted to reflect the new equity to equity ratio. Here some positions will partially close in profit or loss, depending on the market condition at the moment. After that the two positions will have a different entry price due to the partial closing of the position of the follower. Indeed the follower might have more loss than you but more profit as well depending on where the partial closing took place. such discrepancies are expected and they are clearly described in our EULA which has been agreed before the strategy following has started.
Best Regards,
Panagiotis
No Sir , Its not exaggerated , I am creator of "Relax" strategy , It happened 3 or 4 times before on this three months , you can see it, I never expect this huge bug from c copier , The performance fee never be added while there is opened positions .
In addition I thing if I withdrawal adding fee, the position will opened again , paying for spread again!
please solve that soon .
@urai
urai
16 Dec 2019, 10:39
RE:
PanagiotisCharalampous said:
Hi pooria222222,
No there isn't. Followers started following your strategy agreeing on a specified fee. You cannot change the fee on the go, it is not fair for them. If you want to change the fee, the followers will need to agree in your new fees.
Best Regards,
Panagiotis
Thank you
@urai
urai
16 Dec 2019, 10:31
RE:
PanagiotisCharalampous said:
Hi pooria222222,
Please use the Suggestions section for posting suggestions. Regarding
Suppose I have 100$ balance and 0.1 EURUSD position, my subscriber with 200$ balance has 0.2 LOT EURUSD
Now after adding 300 $ performance fee , my balance is 300 and I still have 0.1 lot EURUSD , what happened to my copier now?
Still 0.2 or changed to 0.05 ?!
Your copier's position will change to 0.05 to reflect the change in equity to equity ratio.
Best Regards,
Panagiotis
I opened a topic there you said
Its terrible , It can make loss for copier while manager account make profit!
It happened on my account
I had 100$ balance and 0.1 lot EU on 20 pips loss means 20$ current loss(Drawdown), copier with 100$ balance had 0.1 LOT EU and 20$ drawdown,
after adding performance fee (100$) to balance ,The copier changed to 0.05 LOT , I still have 0.1 lot and I close it after changing trend on same price that I opened means zero profit or loss, but copier makes 10$ loss (because he makes 20 pips loss on 0.1 LOT but 20pips profit on 0.05 LOT on changing trend)
Am I right?
@urai
urai
16 Dec 2019, 09:07
Hello again
There is no answer ?
Suppose I have 100$ balance and 0.1 EURUSD position, my subscriber with 200$ balance has 0.2 LOT EURUSD
Now after adding 300 $ performance fee , my balance is 300 and I still have 0.1 lot EURUSD , what happened to my copier now?
Still 0.2 or changed to 0.05 ?!
@urai
urai
14 Sep 2019, 06:43
RE:
Panagiotis Charalampous said:
Hi pooria222222,
Demo accounts can follow live accounts because traders need to have the option to try your strategy before commiting theirmoney to it. Copying takes place on subaccounts which are not directly accessible by cTrader, cTrader Automate or API therefore there is not much benefit from following using a demo account.
Best Regards,
Panagiotis
Hi
Yes I was wrong , I think its not need , I never seen somethink like that in no broker signal or pamms or other platform signals that demo can invest or follow real ,
In ctrader copy every think is so clear on details like orders , pips , drawdown , pairs , gain , ...
@urai
urai
12 Sep 2019, 09:21
RE:
Panagiotis Charalampous said:
Hi pooria222222,
It seems that your followers are following you from demo accounts.
Best Regards,
Panagiotis
I never expect this huge bug from ctrader copy , You never see this on other signal provider sites or even brokers pamm!
If demo accounts can copy from live account , why pay for strategy provider ?! simple copy on a demo , then copy from demo to live manual or by cbot easyli and freely !
Now I understand why there is no good strategy provider on ctrader ! You must work freely and subscriber copies by a demo !
@urai
urai
12 Sep 2019, 06:24
RE:
Panagiotis Charalampous said:
Hi Matteo,
We do not provide official support to traders. Traders are clients of brokers and it is the broker’s obligation to provide you with official support. Spotware’s clients are the brokers and we provide a 24/5 support service to them. If they cannot respond to your question, they can forward it to us and we will help them. Nevertheless, we maintain this forum and we try to answer as many questions as we can direclty.
Performance fees are charged one month after the follower starts following your strategy and each month thereafter.
For the small fee you are seeing being deducted each day, I cannot answer because I do not have access to your trading account information. Does the strategy charge volume fees as well? Maybe it is better to contact your broker again since they can check this from their backend system. If they cannot explain it, they should contact our support department for further explanations.
Best Regards,
Panagiotis
Hello Sir.
I have same problems , I have subscribers , I have volume fee,performance fee & MM fee , I know volume fee must pay end of day , but after days Is zero , in addition while I have orders I see paradox information , for example I see "Total numbers of deals copy" is going up , but "Total amount of capital copy " is zero , as well as "Total commission aqquiered" .is zero
@urai
urai
08 Apr 2021, 14:23 ( Updated at: 21 Dec 2023, 09:22 )
RE:
PanagiotisCharalampous said:
Every thing is clear sir , look at "total commission acquired" of both , free strategy (oldRelax) has 1619 usd fee , but paying (Matrix1) has 245749971.61 usd Total volume copied live but zero total commission acquired
It is Screenshot of "account for fees" (both of strategies have same account fee)
@urai