nicholas.th0ms0n
17 Apr 2019, 21:03

Hi, hope this helps, I emailed feedback@spotware.com to follow up the support issue to say - I've now logged in successfully from my Chromebook so it would appear that this is now fixed.  I would appreciate some feedback as to what happened and why please.  They replied - 

Hi Nicholas,​

We have resolved the bug. Please note the Chromebook is not officially supported by cTrader therefore we do not run tests on such a configuration. You can check here the officially supported operating systems and browsers. 

Kind Regards
Spotware Feedback Team

so, it was a bug and it's now fixed, BUT might happen again - I've placed hundreds of trades with them this way for years so will continue for now same way, but buying a new windows configured laptop as backup.  The thing is, Chromebook works fast and efficiently if you have a good internet connection and nothingelse running, perfect for execution and lightweight.  Best of luck.

nicholas.th0ms0n
11 Apr 2019, 00:25

Hi, I have exactly the same issue, but have not been told it's not supported. When I log in, it asks me to install Google Chrome or Firefox, needless to say on an Acer Chromebook, funnily enough, I'm already running the latest version of Google Chrome. Tried very hard to resolve with broker to no avail and all they could say was to email support@spotware.com.  Been trying to get fixed for 5 hours and have big trades running, awful situation, only have 2 chromebooks.  Have successfully traded this way for years and never had a problem.  Very worried indeed if it's true it's no longer supported.