Kafeldom
14 Nov 2019, 21:56

The scaling is still very glitchy to the point that its unusable

example: https://drive.google.com/open?id=1th1kc6uDWaJMyhR_duepKu6j-4VTEXGC

please let me know when/if this will get fixxed

Kafeldom
01 Aug 2019, 16:05

RE:

MrPip said:

This is still on going, how has this not been fixed yet? I have reported multiple issues with the platform and none of them have been looked into.

Support is awful I think, better off going back to MT4/MT5, even Tradingview.

 

Yes support is an area they could improve upon, I've sent them an e-mail outlining a multitude of issues (which they requested) and haven't even gotten a simple reply. Although I still imensely prefer cTrader over MT4/MT5.

Kafeldom
29 Jul 2019, 15:45

Any update on this?

Kafeldom
21 Jul 2019, 20:51

RE:

Panagiotis Charalampous said:

Hi all,

Unfortunately we cannot reproduce this behavior. Can someone share a video with all the steps followed to reproduce this issue?

Best Regards,

Panagiotis

I sent the video to community@spotware.com

Kafeldom
21 Jul 2019, 20:51

RE:

Panagiotis Charalampous said:

Hi Kafeldom,

Does this still happen or was it occasional? You can send us the video at community@spotware.com

Best Regards,

Panagiotis

I sent the video to community@spotware.com

Kafeldom
18 Jul 2019, 22:29

Yes same thing happened to me, I've got it on video but idk how to share it here. cTrader kept reconnecting, because of this I couldn't place my advanced protection cause it kept getting removed as it got reconnected. It was like a reconnecting loop I almost felt like it was due to the advanced protection . Maybe this was a problem with the broker idk -- I'm with icmarkets maybe you are as well?

Kafeldom
18 Jul 2019, 22:07

RE:

benpepperwhittaker said:

I am experiencing a similar problem, opened a thread last week or so. Did not get resolved unfortunately.

I hope they take a look at it...

Kafeldom
17 Jul 2019, 18:54

RE:

antun_8 said:

Both links are Daily mate

Fixed

Kafeldom
11 Jul 2019, 19:35

Is there any timeframe for this? When will the improvements be implemented... Makes using Ctrader web impossible for me

Thanks

Kafeldom
06 Jul 2019, 19:54

Shite will fix it when I come home