Replies

martin.spoon
08 May 2019, 17:54

RE:

Panagiotis Charalampous said:

Hi all,

Please send troubleshooting information whenever you encounter such a behavior. Press Ctrl+Alt+Shift+T. paste the link your comment in the text box and press submit.

Best Regards,

Panagiotis

I am not able to even post any troubleshooting information as cTrader Desktop immediately freezes after opening it, stays in Inactive mode. Three days now and have virtually not used it. Is there anything one can do. Others have tried reinstallation with the same problems still recurring. Thank you.


@martin.spoon

martin.spoon
26 Apr 2019, 01:38

RE:

Astroke said:

Contact your broker he is the one who can delete them.

 


 

Many thanks. Will do so.


@martin.spoon

martin.spoon
25 Apr 2019, 22:30

RE: RE:

jitenlodhia said:

tgjobscv said:

After upgrade problem. Before stabile, after error. 

It's been happening for a week or two.  I'm not sure when it updates - i think it does it in the background automatically.  I've uninstalled, updated .net, and re-installed with antivirus turned off, as per instructions on Spotware's troubleshooting page.

I have noticed the same problem too and even more frustrating when you are running cBots as they all stop running on your charts when you have to force close cTrader becuase it has become unresponsive or very slow.


@martin.spoon

martin.spoon
25 Apr 2019, 22:27

RE:

Panagiotis Charalampous said:

Hi to both,

Is it possible to only display drawing tools on certain timeframes?

This is not possible at the moment.

MB MB,

it is not clear what do you mean with this

Ie. if i have a fib on the Right hand side of the chart, and i want to ray them to the left. How can i do this?

Best Regards,

Panagiotis

It will be very much appreciated if we can hide objects inserted in one time frame from appeaing on time frames where we dont want to see them.


@martin.spoon

martin.spoon
25 Apr 2019, 22:23

RE: Extending Fib Lines to the Right...

Panagiotis Charalampous said:

Hi to both,

Is it possible to only display drawing tools on certain timeframes?

This is not possible at the moment.

MB MB,

it is not clear what do you mean with this

Ie. if i have a fib on the Right hand side of the chart, and i want to ray them to the left. How can i do this?

Best Regards,

Panagiotis

Given points A and B in an uptrend, if you insert your Fib Retracement from point B to point A, the lines do not always extend fully to the right, leaving candles that are further to the right well away from the Fib lines. See screen shot... if it appears. At the moment you have to drag the central fib line to the left to extens the lines to right. But we want the central Fib line to remain positioned at the low/high of the swing.


@martin.spoon