successfultrader
30 Mar 2019, 10:59 ( Updated at: 21 Dec 2023, 09:21 )

Ctrader works terrible since we got beta 3.3 version. It is slow and data will not load. It takes ages to switch profiles too. It sometimes freezes too. I lost all my analysis when I wanted to switch the prifile it overrite my data so I lost everything then it freezes. I have a brand new comp  i75ghz 32gb ram so it is a software issue for sure. Could anyone fix this issue ASAP please? Thanks

successfultrader
19 Jan 2019, 01:20

RE:

Panagiotis Charalampous said:

Hi,

We asked for a video but you did not provide it yet. Unfortunately we cannot determine the problem if we do not have enough information. Would you be available for a TeamViewer session with one of our QA engineers for further investigation?

Best Regards,

Panagiotis

I have a live acc and here is my issue with the c trader getting very slow after mving SL or TP orders.

I recorded a short movie on my google drive 

https://drive.google.com/open?id=1qxZXbBF5pqV2uEZJKHAZ7xz-eQoW-PNs

Thanks a lot for help.